Soda
Silver Brands · National Harbor, MD · 8 mo ago
OTHRFull-time
About the role
Silver Diner is seeking contagious, friendly, and caring individuals to join our team. We are a fast-paced, fun environment where everyone is encouraged to achieve their personal best. We are one of the busiest restaurants in America and a leader in the casual dining segment.
Responsibilities
- Work as part of a team, communicating clearly and constructively.
- Primarily support Servers by:
- Completing final garnish of desserts
- Ensuring plate presentation to Guest is 100% according to Silver Diner specs
- Organizing orders
- Ensuring timely pick-up by Servers & delivery to Guests
- Lend assistance to Guests as needed
- To ensure appropriate delivery times, as volume allows, deliver desserts to Guests at the counter, and where feasible, run desserts to tables
- Listen to and respect all team members, including Front and Heart of House Associates
- Brand Delivery: Be on time for work, maintain a positive, fun-oriented attitude to your work, keep yourself, your uniform and your station sparkling clean at all times
- Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order
- Know and ensure delivery of the Silver Diner Brand
- Cost Balancing: Full knowledge of all menu item specs
- Clean and stock as you go
Requirements
- Minimum: 1-2 years experience in the restaurant or hospitality industry
- Exceptional aptitude for Guest Service
- Passion for Quality in all products
- Clear communicator
- Sense of urgency
- Able to multi-task
- Strong organizational skills
- Able to multi-task
- Able to meet all schedule requirements
Qualifications
- Physical Requirements: The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day.
- We require that everyone has weekend and holiday availability for this position.
Skills
- Communication
- Teamwork
- Customer service
- Time management
- Attention to detail
Benefits
- Medical, dental, and vision insurance
- 401K plan
- Employee Assistance Program
- Referral Bonus Program
- Meal Discounts
- Gym membership discounts
- Work shoe discounts
Opportunity for Growth
- We offer the opportunity for growth, including becoming a trainer, supervisor, and manager.
- Over 60% of our managers and 100% of our GMs were promoted from within.
Pay
Earn hourly wage + tips
Schedule
Full time and part time positions available. Weekends and holidays are required for this position.