Social Worker - Skilled Nursing (West Madison)

Essential Responsibilities

• Affords assistance to the Admissions team during the pre-admission and admission assessment processes.
• Participates in the multi-disciplinary team process to conduct psycho-social and/or cognitive assessments and evaluations for program residents as needed.
• Coordinates discharge planning and inter-campus transfer processes for residents.
• Supports residents and their families regarding personal needs, social relationships, and individual concerns.
• Fills the role of liaison between apartment staff, residents, and responsible parties.
• Serves as a resident advocate in addressing individual and family complaints and concerns, aiming to ensure customer satisfaction and promote residents' ability to remain in their homes safely.
• Collaborates with the Oakwood team to enhance resident, family, and community efforts to improve the quality of life for all residents.
• Works alongside other social work staff to improve the quality of services provided across the campus.
• Maintains detailed and accurate resident documentation, including social histories, assessments, and assists with annual reviews for SNF residents.
• Assists the Director of Nursing in ensuring compliance with state and federal regulations related to abuse or misappropriation.
• Aids residents in activating their Long-Term Care Insurance.
• Coordinates transportation for residents to/from doctor appointments.
• Coordinates specific resident needs with available community resources as necessary.
• Investigates and completes resident incident reports.
• Provides grief and loss support individually and/or in groups.
• Welcome new residents and coordinate their orientation to SNF.

Essential Qualifications

• Knowledge of HFS-89 and standard social work practice.
• Provides informal leadership fostering a team approach in meeting Oakwood's mission.
• Relates well and demonstrates empathy and compassion towards residents, families, and staff members.
• Establishes and maintains positive working relationships with the community.
• Maintains and protects the confidentiality of information.
• Exercises independent judgment and makes sound decisions.
• Plans, organizes, and prioritizes work to meet deadlines and business needs.
• Demonstrates strong communication skills, both written and verbal.
• Displays objectivity in handling needs and concerns of residents and families, and effectively follows through to resolve issues.
• Flexible with hours to carry out the responsibilities of the position.
• Proficient in the use of Microsoft 365.

Experience, Education, And/Or Training

• Bachelor’s degree in Social Work, Psychology, Sociology, or related human service field.
• Wisconsin Social Work certification.
• At least one year of experience working in the health care industry required.
• Experience working in a Community Based Residential Facility with geriatric population desirable.
• Experience working with community service organizations desirable.
• Experience with Medicare/Medicaid/COP regulations desirable.