Social Worker-Regional Case Management Coordinator

About the role

The Social Worker - BSW position within THE SALVATION ARMY NORTH AND CENTRAL ILLINOIS DIVISION provides casework management coordination to caseworkers within a specific region to implement agency policies and procedures. This role also includes providing crisis intervention, developing client service plans, and advocating on behalf of clients.

Responsibilities

• Provide direct casework services to clients with a limited range of problems, assess appropriate crisis intervention as indicated, develop and implement an individual client service plan, and regularly review client’s progress.
• Maintain case-related contacts with local resources and agencies to advocate on behalf of clients, process requests for financial assistance to clients, and keep supervisor informed of clients in crisis who may be at-risk.
• Refer clients for services as needed, keep records of contacts, situations or incidents in special progress notes, and maintain case and statistical record keeping per policy.
• Abide by the National Association of Social Workers Code of Ethics, including NASW standards for cultural competence in social work practice.
• Fluency in agency policies, procedures, and programs, monitor administrative aspects of social service delivery, and assist in overseeing Divisional social service projects.
• Support and implement a unified social service delivery plan, assist in overseeing divisional food pantry program, collect service statistics for divisional corps, and attend agency’s general and professional training and consultation meetings.
• Present case management related training to corps emergency assistance workers, and when necessary, perform certain record keeping and administrative functions such as SIMS data entry, filing case records, etc.
• Takes initiative in maintaining smooth functioning of office, participates in monthly supervisory meetings with the supervisor to discuss cases, and attends Divisional Social Services activities, as assigned.
• Participate in training, community planning and/or organizing activities, alongside Hope Strong staff, dealing with the social problems of individuals or families and related to regional objectives, and assist agency in assessment of community needs and collaboration in the development of recommended plans for meeting these needs.

Requirements

• A Bachelor's Degree from an accredited college or university. BSW is preferred, but a major in human services is acceptable.
• 5 years of experience in related field.
• Valid Driver’s license/MVR clearance.

Qualifications

This position requires fluency in agency policies, procedures, and programs, ability to maintain and project a problem-solving approach in situations with inter/intra agency personnel, and sensitivity to and appropriate working with culturally and socio-economically diverse clients.

Skills

Must have a communication style that exhibits the principles and values of The Salvation Army, a service-oriented interpersonal style, a flexible style that also displays a willingness to learn, an excellent attention to detail, and a communication style that fosters team relationships.

Benefits

N/A

Pay

N/A

Schedule

N/A