Social Worker - Per Diem

About the role

The Social Worker is responsible for providing counseling and assistance to patients and their families, acting as an advocate for members and their families, and linking them to community resources and financial assistance programs. This role requires coordination of patient care processes to achieve desired quality outcomes, identification of appropriate resource utilization, and provision of skilled interventions for patient/family support and crisis resolution.

Responsibilities

• Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization
• Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues
• Assesses need for post-hospital services and community resources at the time of discharge
• Develop plans of care and management plans for patients who frequently visit the Emergency Department in partnership with patient physician, ED Provider, and community resources
• Supports patients, caregivers and/or family with psychosocial or behavioral needs
• Educates patient/family on options and choices available within the appropriate level of care
• Reports child and adult abuse and neglect to community agencies as mandated by law
• Assesses patients who may have experienced violence and makes appropriate reports and referrals
• Collaborates with Care Team on care planning and discharge resources
• Involves staff at the next level of care when appropriate to promote continuity of care
• Interfaces with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues
• Participates in departmental quality improvement projects
• Initiates all necessary paperwork for all reports, plans of care, referrals, and community resources
• Must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups
• Is familiar with and expected to comply with all regulatory requirements, including CMS and Joint Commission Standards

Qualifications

• Bachelor's degree in social work (BSW)
• 2+ years of experience working in a healthcare setting
• Knowledge of healthcare terminology
• Ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned
• Ability to work onsite at hospital location(s) in Waukesha WI regional area
• Ability to work any of our per diem (as needed) shift schedules during our normal business hours, including flexibility to work both weekday and weekend shifts

Soft Skills

• Critical Thinking skills
• Excellent written and oral skills
• Oral & written communication skills

Pay and Benefits

This position is per diem (as needed). Employees are required to work any of our shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our hospital location(s) are in Waukesha WI.

We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment.

We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

• Life
• Emotional
• Physical
• Financial