Social Worker MSW

About the role

The Social Worker (MSW) is responsible for non-clinical, biopsychosocial assessments and interventions for the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW assists in post-acute care placement on all discharges, primarily with those patients identified with post-discharge behavioral health and patient assistance/resource needs. The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, and ED. The MSW responds to physician, non-discharge planning social work consults throughout the facility.

The Social Worker is dedicated to patient and family-centered care that values personal self-determination, prioritization, and engages in creative and compassionate problem-solving.

Responsibilities

• Work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
• Identify and address barriers to discharge and recovery, including financial, emotional, psychosocial, medical, and spiritual barriers.
• Maintain a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes.
• Possess a thorough understanding of managed-care concepts and length-of-stay management relating to patient and organizational fiscal responsibility.
• Perform thorough assessments and develop appropriate discharge plans for high-risk patients with discharge planning or psychosocial needs.
• Coordinate and facilitate meetings between the care team and patients/families/caregivers.
• Assist patients and families in making difficult decisions while honoring their preferences and values.
• Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness.
• Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
• Provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end-of-life, terminal illness notifications, death notification (with physician), and crisis interventions.

Qualifications

• Master’s Degree in Social Work (MSW).
• Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker/Registered Clinical Social Worker-Intern (LMSW/RCSW-I), or Licensed Baccalaureate Social Worker (LBSW).
• 3 years of experience required.

Benefits

St. David's North Austin Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.