Social Worker (Mobile)

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

About the role

The Social Worker offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Social Worker is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Social Worker will be assigned a caseload of clients at 1-2 of those sites and will coordinate closely with case management, recreational, and operations staff at the building(s) to which they are assigned.

Note: This position is in a qualified setting for clinical experience hours towards LCSW licensure.

Responsibilities

• Conduct initial assessment for newly enrolled clients and follow-up assessments and clinical screenings in alignment with program protocols.
• Ensure that client eligibility documentation is on file.
• Manage a caseload of clients for routine check-ins, clinical case management, counseling, and behavioral health treatment navigation.
• Develop and facilitate therapeutic and psychoeducational group programming.
• Provide on-call crisis intervention support as needed.
• Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
• Maintain service documentation to include client progress notes, observations and interactions about clients, and incident reporting when necessary.
• Participate in internal and external case conferencing activities.
• Provide warm handoff referrals including accompanying clients to appointments as needed.

Requirements

• Master’s Degree in Social Work with the expectation that LMSW licensure is secured within 1 year of hire. (Offering reimbursement for cost of exam to obtain LMSW licensure upon passing)
• Minimum 2 years experience with adults with serious mental illness and/or substance use disorder and/or homeless populations.
• Familiarity with behavioral health treatment approaches and resources, including harm-reduction models.

Skills

• Strengths-based, solution-focused, and family-centered practice
• Experience working with diverse client populations
• Teamwork and communication

Benefits

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday
• And much more!

Learn more about our staff and culture.