Social Worker - LISW/LCSW

Responsibilities

• Conducting comprehensive psychosocial assessments to identify patient’s needs, strengths, and challenges.
• Providing individual, couples, family, and group counseling or psychotherapy to address mental health concerns such as depression, anxiety, grief, trauma, and adjustment to illness or life changes.
• Offering immediate support and intervention for patients experiencing acute mental health crises, including suicidal ideation, self-harm, or emotional distress.
• Develop and implement cognitive assessment care plans tailored to each patient’s unique needs.
• Integrate social determinants of health and behavioral health into the overall care plan.
• Accurately document and log care management as appropriate and collaborate with the care team to keep patients’ care plans up to date.
• Facilitate integration of behavioral health services into the primary care settings, ensuring patients have access to appropriate mental health and substance abuse resources.
• Facilitate communication and coordinate among the patient’s care team members to ensure a comprehensive and integrated approach to health care delivery.
• Communicate with providers and staff via phone, email, Teams, Athena, or in-person.
• Collaborate closely with care team members to coordinate comprehensive care plans that address both medical and psychosocial needs.
• Educating patients and their families about mental health conditions, treatment options, coping strategies, and community resources available for support.
• Serving as an advocate for patients to ensure their needs are addressed within the healthcare system and community settings.
• Maintain accurate and confidential documentation of assessments, treatment plans, progress notes, and communication with patients and other healthcare professionals in accordance with legal and ethical standards.
• Recognizing and respecting the cultural, ethnic, and socioeconomic diversity of patients and tailoring interventions and treatment approaches to meet their unique needs and preferences.
• Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.
• Respond to patient inquiries, resolve scheduling conflicts, and assist in rescheduling appointments when necessary.
• Provide exceptional customer service to patients, exhibiting a compassionate and empathetic attitude.
• Address patient concerns, inquiries, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction.
• Collaborate with internal and external resources to facilitate and ensure seamless operations.
• Perform general administrative tasks and support other staff as needed.
• Utilize the company’s software systems to enhance patient care and staff efficiency.

Qualifications

• Must be a License Clinical/Independant Social Work
• Master’s Degree with appropriate licensure for LMSW or LISW-CP. License must be in good standing.
• Experience or certification as a substance use disorder (SUD) specialist is preferred.
• This includes either formal certification or demonstrated experience working with individuals affected by substance use in clinical or community settings.
• A minimum of one year of experience in a healthcare setting is preferred.
• A minimum of one year of experience in counseling preferred.
• Must be proficient in utilizing technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Ability to manage and demonstrate effective leadership skills.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.