Social Worker Level III

About the Organization

NYC Health + Hospitals/Jacobi is a 457‑bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. It also offers the region’s only multi‑person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi’s Ambulatory Care Pavilion provides a modern, state‑of‑the‑art environment for high‑quality patient service. At NYC Health + Hospitals, the mission is to deliver high‑quality health services without exception, with every employee embodying the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnership.

Purpose of Position

This class of positions encompasses professional, supervisory, or administrative work of varying difficulty and responsibility in the operation of a social work department providing psychosocial and other social work services to diverse patient populations across multiple settings. The role ensures patient‑centered quality care and services that support better outcomes and an improved patient experience, in accordance with all applicable local, state, and federal regulations and social work standards of care. Under general supervision, with moderate latitude for independent judgment, the incumbent either supervises social work staff or performs tasks in a specialized clinical and/or programmatic area.

Typical Tasks (Assignment Level I)

• Screen charts for historical and clinical information, conduct psychosocial evaluations through interviews with patients and/or identified surrogates, and formulate appropriate social work treatment plans.
• Provide individual and group counseling, as well as concrete social services, in health‑care offices or community settings throughout NYC.
• Consult with professionals in other disciplines to develop multidisciplinary patient‑care plans, evaluate progress, create discharge and after‑care plans, and recommend alternative actions or treatments.
• Deliver outreach services, make referrals to governmental, public, and community agencies, prepare patients to accept services, provide direct social work services on high‑risk cases, and escort patients to community activities and referrals as needed.
• Act as a mandated reporter by documenting and reporting suspected cases of child abuse or neglect to the New York State Central Registry.
• Appear and testify at administrative and court hearings when required.
• Assist in planning institutional or hospital discharge and other post‑institutional care; evaluate alternate care arrangements for patients as needed.
• Participate in staff conferences, social work meetings, special studies, committees, research projects, and internal/external quality‑assurance/performance‑improvement (QA/PI) activities, programs, and trainings.
• Prepare reports and related paperwork; maintain appropriate records.
• Ensure ongoing compliance with NYC Health + Hospitals policies, national standards, external regulatory requirements, accreditation authorities, and safety and quality management standards.
• May assist in providing clinical services only under supervision of a New York State LCSW, licensed psychologist, or psychiatrist.
• Perform other related duties as directed and with required supervision.

Additional Responsibilities (Assignment Level II and Supervisory Duties)

• Mentor and assist less‑experienced social work staff in techniques and serve as a resource for advanced social work practice.
• Supervise graduate and undergraduate social work students, volunteers, and other auxiliary personnel as needed.
• Provide clinical services independently as an LCSW or under supervision of a New York State LCSW, licensed psychologist, or psychiatrist.
• Provide direct clinical supervision and guidance to social work staff, screen and assign cases, schedule staff, review work, evaluate performance, and maintain time and leave records.
• Document clinical supervision of NYC H+H Licensed Master Social Workers (LMSWs) toward advanced licensure, maintaining supervision logs and ensuring timely completion of NYSED attestation forms.
• Conduct or lead special studies and projects, collect and evaluate data on vulnerable patient populations, and prepare and present related reports.
• Establish and maintain professional social work standards for interview techniques, clinical assessments, treatment‑plan development, and case‑history documentation.
• Interpret clinical information from case data, histories, and statistics; prepare comprehensive reports supporting recommended courses of action.
• Develop training curricula and present on social work concepts to orient and educate members of other professional disciplines.
• Train and instruct staff in agency policies, procedures, and appropriate social work techniques, methods, and practices.
• Ensure compliance with accepted social work practices, principles, and governmental regulations, including reporting requirements.
• Participate in conferences, committees, and meetings on‑ and off‑site with supervisory/managerial staff, clinical professionals, and representatives of government, agencies, and community organizations.
• Analyze population‑health issues relevant to the area of responsibility and serve as a liaison to community agencies and groups.
• Liaise with community agencies to facilitate communication and utilization of available community resources.
• In the temporary absence of the supervisor, perform the duties of that position.

Minimum Qualifications

• Valid license as an LCSW issued by the NYSED.

Preferred Experience

• Experience working with chemically addicted and mentally ill patients, with knowledge of community agencies.