Social Worker II - Case Management

About the Role

Provide timely and effective medical social work and discharge planning that encompasses initial and continuing psychosocial assessment of individuals for their medical, financial, emotional, and spiritual needs. This assessment involves the ability to counsel, interview, evaluate, organize, prioritize, communicate, document, and implement a safe comprehensive cost-effective discharge plan. The plan includes referrals to appropriate healthcare providers and community resources for continuity of care and to ease the patient’s transition through the continuum of care.

Provides coordination of healthcare services for patients to meet healthcare requirements in a cost-effective manner. Participates in a collaborative process with the interdisciplinary team to assess, plan, implement, coordinate, monitor, and evaluate options and services to meet individual’s health care needs while promoting quality, cost-effective outcomes. Participates in the utilization review process for patients. Demonstrates knowledge of local, state, and federal regulations and guidelines in accordance with policies, procedures, mission, and objectives.

Responsibilities

• Assess psychosocial needs of individuals for referral to appropriate healthcare providers.
• Expedite timely processing of referral management.
• Complete electronic documentation - assessment form and progress notes.
• Complete discharge arrangements on referred cases.
• Provide crisis intervention and support to patients and family.
• Provide assistance with ALTCS/AHCCCS applications.
• Provide assistance with domestic violence and substance abuse issues.
• Provide assistance with advance directives.
• Provide assistance to patients and families coping with chronic/terminal illness.
• Develop and help implement avoidable day/readmit OFI action plans.
• Maintain knowledge of community resources, available resources, and CHN Policies.
• Respond to internal and external requests in a professional and timely manner.
• Maintain confidentiality.
• Advise and counsel as appropriate.
• Work with healthcare team in development of treatment plans for their select group of patients.
• Act as resource person for other members of healthcare team.
• Assist in orientation and in-service training.
• Participate in planning and implementing quality improvement initiatives.

Requirements

• Master’s Degree in Social Work from a school accredited or approved by the Council on Social Work or Master’s Degree in Counseling or Rehabilitation.
• One year of experience.

Preferred Qualifications

• Master’s Degree in Social Work/Counseling.
• Two years of recent acute healthcare experience.
• Behavioral health experience.

Benefits

We offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. Eligibility for benefits may vary by location and is determined by employment status.

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Generous paid time off.
• Career development and continuing education opportunities.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance Program.
• Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance.

About the Organization

St. Mary’s Hospital, established in 1880, is Southern Arizona’s longest continually operating hospital and one of the top medical centers in Tucson and the region. Home to the Carondelet Heart & Vascular Institute, St. Mary’s is recognized as a destination hospital for minimally invasive heart and vascular surgery, as well as advanced stroke care, emergency care, wound care, and bariatric surgery. St. Mary’s strives to offer personalized, compassionate care to every patient.