Social Worker IAT (3rd Shift)

Responsibilities

• Provides for constant coverage of the Child Abuse Hotline by responding timely to callers who contacted the Child Abuse Hotline.
• Responsibilities include gathering, exploring, documenting, interpreting, evaluating, and staffing with superiors information from reporters of child protective services issues via telephone calls, office visits, mail and e-mails.
• This worker is responsible for making a recommendation to superiors as to whether the information reported meets North Carolina statutory definitions and NCDHHS-Division of Social Services Policy guidance around abuse, neglect, and dependency of children.
• This worker must conduct responsibilities in a hasty and time-sensitive manner in order to facilitate the initiation of accepted Child Protective Services Reports within required timeframes.
• This worker is responsible for evaluating needs and referring to helping agencies, in addition to evaluating appropriateness for DHHS interventions.
• Assesses reports of abuse, neglect, or dependency of children using either a forensic investigative assessment approach or a family assessment approach depending on the severity of the maltreatment reported, and in accordance with state law and divisional policy governing such.
• Preliminary reviews existing DSS documentation (if such exists) and staffs response process with Supervisor.
• Conducts a comprehensive initiation of Child Protective Services reports including interviews of all victim children, all caretakers, all persons living in the home, all appropriate collaterals (as indicated by both the reporter and the family being investigated), and all other persons, entities, agencies, professionals, relatives, etc. who might have knowledge about family relationships, behaviors, and incident (or incidences) that prompted the report to DSS.
• Works collaboratively with law enforcement, and prosecutors on joint investigations of forensic nature.
• Follows mandated timeframes and procedures for appropriate initiation and continuous process of assessment.
• Observes the home structure and environment, ensuring that persons, provisions, and location are able to meet the basic needs of each child involved in