Social Worker / Case Manager

About the role

The Social Worker/Case Manager will serve as the primary coordinator of care for adults living with chronic and severe mental illness, helping them achieve greater independence, stability, and quality of life through individualized treatment planning and community-based support services.

Responsibilities

• Conduct psychosocial assessments and develop individualized treatment and service plans.
• Provide case management, supportive counseling, crisis intervention, and advocacy services.
• Congnorate medical, psychiatric, housing, vocational, financial, and community support services.
• Aid clients with activities of daily living, benefits management, appointment scheduling, transportation planning, and community integration.
• Maintain accurate, timely, and compliant documentation within the Electronic Health Record (EHR) system.
• Complete all required state, agency, contractual, and accreditation documentation.
• Participate in interdisciplinary team meetings, case conferences, and treatment planning sessions.
• Support clients during admissions, transitions, and discharges.
• Collaborate with families, conservators, healthcare providers, and community partners to ensure continuity of care.
• Participate in on-call coverage as assigned.
• Adhere to all agency policies, procedures, confidentiality standards, and professional ethics.

Requirements

• Education: Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field required. Master's Degree in Social Work (MSW) or related behavioral health field preferred.
• Experience: Minimum of two (2) years of experience providing case management or behavioral health services to individuals with serious mental illness. Experience working in community mental health, residential services, supportive housing, or related settings preferred.
• Licenses and Certifications: Valid Connecticut driver's license with an acceptable driving record. Reliable transportation and ability to transport clients when necessary.

Skills

• Knowledge of mental health treatment, recovery-oriented practices, and case management principles.
• Understanding of community resources and federal, state, and local entitlement programs.
• Strong assessment, problem-solving, and crisis intervention skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently while functioning effectively within a multidisciplinary team.
• Proficiency in Microsoft Office 365 and Electronic Health Record (EHR) systems.
• Commitment to person-centered care, cultural competency, and professional ethics.

Benefits

• Competitive salary
• Generous Paid Time Off (PTO)
• Medical and Dental Insurance
• Employee Assistance Program (EAP)
• Professional Development and Training Opportunities
• Supportive and Mission-Driven Work Environment