Social Worker

Eden Senior Care, founded in 2016, is a growing Healthcare Management company focused on managing and operating Skilled Nursing, Rehabilitation, and Assisted Living communities in Minnesota, Wisconsin, Illinois, Ohio, Pennsylvania, Indiana, and Alabama. Our mission is to support each community’s success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden Senior Care promotes and encourages the success of each employee and values the individual experience of its guests and their families.

About the role

We have an exciting full-time career opportunity for a caring, outgoing, organized, and detail-oriented Social Worker at Edenbrook Lakeside, a welcoming skilled nursing facility. In this role, you will support nursing home residents by promoting their overall well-being and addressing emotional and psychosocial needs. This includes conducting interviews and assessments, developing resident-centered care plans, and collaborating with staff to implement interventions that enhance quality of life.

Responsibilities

• Provide Social Services oversight, completing duties as assigned for the residents of Eden Senior Care.
• Work closely with the Marketing Director to coordinate the referral-to-admission process.
• Communicate with insurance companies to obtain prior authorization for admissions; keep a record of insurance updates and communicate with departments to ensure timely updates.
• Assist new residents and family members with the completion of Admission Paperwork.
• Provide information to residents/families regarding Medicare, Medicaid, and other financial assistance programs; assist with completion of Medicaid applications as necessary.
• Ensure PASRR is completed to state requirements.
• Participate in resident assessment—provide background information and social history as identified in the MDS process, in accordance with the RAI manual.
• Involve the resident and family members in planning objectives and goals; develop a written plan of care to meet identified goals.
• Attend and lead Behavior Meetings and monitor Gradual Dose Reductions (GDR) and consent for psychotropic medications according to state regulations.
• Complete timely progress notes on each resident.
• Maintain an open-door policy for residents, family members, and staff to address problems or needs; provide counseling or referrals as needed.
• Report concerns/grievances to the Executive Director and initiate investigations.
• Serve as an advocate for residents and their rights, helping them communicate needs, wants, and problems to appropriate departments and agencies.
• Participate in Monthly QAPI Committee meetings.
• Attend daily Stand-Up meetings; report pay changes, care conferences, and concerns to the IDT.
• Initiate and lead the discharge planning process; coordinate with outside resources such as DME, Home Health, and Hospice to ensure safe transitions.
• Issue denial letters according to state regulations.
• Assist in providing in-service education and orientation for employees regarding Resident Rights and social service needs.
• Perform all other duties assigned by the Administrator.

Requirements

• Bachelor’s degree in Social Work or a Human Services field (e.g., Social Services, Sociology, Special Education, Rehabilitation Counseling, Psychology).
• Current and valid Licensed Social Worker (LSW) certificate in the state of Wisconsin.
• At least one year of experience working as a Social Worker in a Skilled Nursing Facility (preferred).
• One year of supervised social work experience in a health care setting, working directly with individuals (preferred but not required).
• Able to promote cooperation between social services and other department employees.
• Professional demeanor over the phone and in person when representing the company.
• Excellent communication skills and pride in performance.
• Ability to write and give clear, concise instructions and remain calm during emergency situations.