Social Worker - Ambulatory II

Responsibilities

• Conduct comprehensive biopsychosocial assessments to evaluate patient needs and identify any barriers to their overall functioning.
• Collaborate with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences.
• Connect patients and their families with community resources, mental health services, support groups, and other relevant programs.
• Educates patients and their families on available resources.
• Coordinates and delivers patient education, referrals, and transitions of care, including referrals for home health, hospice, DME, and long-term care.
• Accurately document and bill for services rendered in compliance with insurance and regulatory requirements.
• Identify possible or actual patient/family crises, provide crisis intervention and emotional support, and create and facilitate effective plans for resolution.
• Utilizes motivational interviewing techniques as an approach to behavior change with the aim of assisting patients with reaching their health goals.
• Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient.
• Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism.
• Facilitates meetings with team members, provides training and education, develops standard work and oversees process implementation as appropriate.
• Serves as a consultative resource for team members, providers, and colleagues.

Requirements

• Master's Degree in Social Work from a program accredited by the Council on Social Work Education.
• Licensed as Licensed Clinical Social Worker (LCSW) in the state of North Carolina.
• Three (3) years of broad clinical experience in a healthcare setting for patients with complex medical conditions.

Qualifications

• Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities.
• Ability to collaborate effectively as part of an interdisciplinary team.
• Empathy, compassion, and cultural sensitivity.
• Ability to maintain confidentiality and adhere to ethical guidelines.