Social Work Manager - City of Birmingham

Job Summary

The City of Birmingham is seeking a compassionate leader committed to improving the lives of vulnerable individuals through effective case management, collaboration, and evidence-based social work practice. The Social Work Manager provides clinical and administrative leadership to professional social work staff while overseeing the delivery of comprehensive case management services for individuals with complex behavioral, medical, and socioeconomic needs.

Typical Job Duties

• Provides clinical consultation for complex cases, including behavioral health crises and safety risks to ensure adherence to National Association of Social Work ethical standards and Alabama State Board of Social Work Examiners requirements.
• Conducts or oversees quality assurance audits to ensure compliance with state-mandated standards and continuous improvement of service delivery.
• Oversees the program operations, including intake, assessment, and implementation of individualized case plans focused on housing stabilization and self-sufficiency.
• Represents the agency at community task forces and stakeholder meetings to advocate for their clients and align program goals with agency’s strategic priorities.
• Drafts policies and program recommendations for executive leadership by leveraging data-driven insights to improve service equity and operational effectiveness.
• Analyzes program performance data and outcome metrics to identify trends, evaluate effectiveness, and inform strategic and operational improvements.
• Maintains specialized caseload of high-acuity or complex cases, providing advanced crisis intervention, safety planning, and short-term counseling.
• Coordinates and performs field-based outreach activities in diverse settings such as encampments, shelters, and hospitals to engage individuals and facilitate access to essential resources and public benefits (e.g., Medicaid, SNAP), while ensuring services are delivered in alignment with departmental policies, program objectives, and established service standards.
• Aids in discharge planning and transitions of care for individuals exiting institutional settings to mitigate the risk of homelessness.
• Ensures regulatory compliance with federal, state, and local laws governing social work practice and the use of public funds.
• Supports grant management by tracking program data, assisting with reporting requirements, and identifying potential funding opportunities to sustain department strategies.
• Participates in budget planning and resource allocation to ensure the Division’s financial activities remain within annual limits.
• Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.
• Maintains records and prepares official reports regarding program outcomes and department activities for review by the Mayor’s Office and other governing bodies.
• Participates in professional development activities (e.g., conferences, workshops) to stay current on best practices and emerging trends in social services.

Physical Demands

Job involves physical exertion required for sustained periods of light physical activity such as walking or standing for brief periods of time. May involve light lifting of items or objects weighing up to 25 lbs. May require physical tolerance for environments with potential exposure to infection disease, disagreeable odors, and unhygienic conditions. Work involves providing services to individuals experiencing homelessness with complex behavioral, medical, and socioeconomic needs. Work involves providing clinical consultation and counseling to individuals who are experiencing behavioral health, medical, or socioeconomic needs.

Compensation & Benefits

The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $60,486 - $93,828