Social Work Case Manager, Case Management, Per Diem, 12A-8A

Responsibilities

• Intervenes with patients/families for psychosocial needs, assistance, support in coping with chronic, acute, terminal illness.
• Serves as an expert and acts as a liaison between patients and community resources.
• Identifies patient and family psycho-social and environmental needs related to admission, diagnosis, treatment and discharge.
• Works collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive discharge plan.
• Makes appropriate referrals for community services, may provide inpatient emotional support and counseling, crisis intervention, and bereavement services.
• Assesses and intervenes in situations involving child or elder abuse/neglect, domestic violence.
• Provides care and services to all patient groups: neonatal, infant, pediatric, adolescent, and adults.

Requirements

• Masters in Social Work (MSW).
• Demonstrate ability to solve problems in a fast-paced environment.
• 0-1 years of social work experience in hospital or related health care setting, Emergency Department experience preferred.
• Internship will be considered as experience.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management and computer skills.
• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.
• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment.
• Ability to prioritize and manage multiple high-risk, complex patients.
• Ability to work with multiple members of a care team and maintain positive working relationships.

Qualifications

• Master’s degree.

Skills

• Problem-solving skills.
• Interpersonal communication and negotiation skills.
• Data management and computer skills.
• Discharge planning, crisis intervention, complex case management, and performance improvement knowledge.
• Community services knowledge.
• Organizational and time management skills.
• Independence and sound judgment.
• High-risk, complex patient management skills.
• Team collaboration skills.

Benefits

Baptist Health offers a comprehensive benefits package that includes:

• Career growth and development opportunities.
• Comprehensive health and wellness resources.
• A wellness program that can help employees eliminate their medical plan deductible.
• Tuition reimbursement for continued learning and advancement.
• And much more.