Social Work Case Manager, Case Management, $10000 Bonus, FT, 8A-6:30P

Sign-On Bonus: Up to $10,000

About the Organization

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• Additional benefits reflecting our commitment to caring for our people

Responsibilities

• Intervene with patients/families for psychosocial needs, assistance, and support in coping with chronic, acute, or terminal illness
• Provide services including consultation, discharge planning, education, counseling, advocacy, and information referrals to meet emotional, social, and financial aspects of care
• Perform crisis intervention for patients/families with psychosocial needs and coordinate, facilitate development of a discharge plan of care
• Provide patient/family services via case finding referrals from physicians and healthcare team members
• Serve as an expert and liaison between patients and community resources
• Identify patient and family psycho-social and environmental needs related to admission, diagnosis, treatment, and discharge
• Work collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive discharge plan
• Make appropriate referrals to community services; may provide inpatient emotional support and counseling, crisis intervention, and bereavement services
• Assess and intervene in situations involving child or elder abuse/neglect, domestic violence
• Provide care and services to all patient groups: neonatal, infant, pediatric, adolescent, and adults

Requirements

• Master’s in Social Work (MSW)
• Demonstrated ability to solve problems in a fast-paced environment
• 0-1 years of social work experience in a hospital or related healthcare setting; Emergency Department experience preferred
• Internship will be considered as experience
• Excellent interpersonal communication and negotiation skills
• Strong analytical, data management, and computer skills
• Current working knowledge of discharge planning, crisis intervention, complex case management, and performance improvement preferred
• Strong working knowledge of community services available for insured and non-insured patients
• Strong organizational and time management skills, with the capacity to prioritize multiple tasks and role components
• Ability to work independently and exercise sound judgment
• Ability to prioritize and manage multiple high-risk, complex patients
• Ability to work with multiple members of a care team and maintain positive working relationships

Pay

Estimated salary range for this position is $60,249.48 - $78,324.32 per year depending on experience.