Social Services Licensing Specialist (PN 20014920)

About the Role

The Bureau of Regulatory Operations at the Ohio Department of Health is seeking a Social Services Licensing Specialist to ensure healthcare facilities meet state and federal licensing and certification standards.

Responsibilities

• Review and process licensure applications, renewals, ownership changes, and other regulatory requests for healthcare facilities and service providers.
• Interpret and apply state and federal laws, regulations, and licensing standards to ensure compliance and eligibility.
• Conduct detailed research, analysis, and evaluation of applications, supporting documentation, and facility records.
• Coordinate with healthcare providers, government agencies, inspectors, and stakeholders throughout the licensing and certification process.
• Manage application records and maintain accurate information within multiple regulatory databases and tracking systems.
• Prepare licenses, certifications, approval letters, and other official correspondence.
• Monitor licensing activities, certification requirements, inspections, and regulatory deadlines to ensure timely processing.
• Provide technical assistance and guidance to applicants, facility operators, and the public regarding licensing requirements and procedures.
• Collaborate with state and federal partners, including Centers for Medicare and Medicaid Services, the State Fire Marshal, and other regulatory agencies.
• Track and support Medicare and Medicaid certification activities, including enrollment applications and provider updates.
• Generate reports, maintain electronic records, and ensure data accuracy across multiple systems.
• Assist with hearings, licensing conferences, compliance reviews, and regulatory investigations, as needed.

Requirements

3 college-level courses in business, social service, public health, or related field AND 12 months of training or 12 months of experience in governmental laws and licensing standards of long-term care and/or non-long-term care facilities. OR equivalent of minimum class qualifications for employment noted above.

Qualifications

Applications meeting the minimum qualifications will be further evaluated against the following criteria:

• Associates or advanced degree in business, social service, or public health.
• Experience working with databases (e.g., Automated Survey Processing Environment and Certification and Licensure System).
• Experience providing consultation and/or technical assistance to healthcare facilities/providers.
• Experience reviewing applications for eligibility and/or compliance.
• Experience assisting or independently preparing and providing testimony for judicial hearings.
• Experience developing and presenting trainings and/or public speaking.
• Experience responding to inquiries via email and telephone.

All eligible applications shall be reviewed considering qualifications, experience, education, and active disciplinary record.

Skills

• Public Health Technical Skills: Basic Documentation, Compliance Enforcement, Clerical & Data Entry, Operational and Administrative Support, Regulatory Compliance.
• Professional Skills: Analyzation, Attention to Detail, Interpreting Data, Public Speaking, Verbal Communication, Written Communication.

Educational Transcript Requirements

Official educational transcripts are required for all post-high school educational accomplishments, coursework, or degrees claimed on the application. Applicants must submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will eliminate the applicant from further consideration. A transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp, or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Pay

$23.65 per hour.

Schedule

Full-time, Monday - Friday; 8:00 AM - 5:00 PM.

Work Location

Health Department Building, Columbus, Ohio (Franklin County).

Agency Overview

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. The Bureau of Regulatory Operations (BRO) is responsible for licensing, certification, and enforcement for healthcare facilities, services, and programs.