Social Services Assistant/ Maintenance Custodian

Custodial Duties

• Maintain a clean, tidy, and sanitary environment throughout the building.

Information Requests

• Respond to inquiries and direct calls appropriately.

Participant Assistance

• Support program participants by assisting with paperwork, sharing information about Pathway of Hope, and promoting available resources and events.

Administrative Support

• Perform administrative and clerical tasks to support program operations.

Delivery Operations

• Load, unload, and drive for food and donation deliveries.

Program Support

• Aid with Social Services programs, including the food shelf and rental assistance.

Event Assistance

• Support special and seasonal events, including the Christmas Kettle Campaign.

Minor Repairs

• Perform minor repair work to ensure safety, within training and regulatory guidelines.

Grounds Maintenance

• Maintain building grounds by removing trash and hazards, cleaning the exterior, and ensuring clear sidewalks during winter.

Education and Experience

High school diploma or equivalent required. Previous social services experience preferred. Two years of custodial experience.

Background Checks

Must pass background checks.

Driver's License

Must possess a valid driver’s license and meet MVR driving requirements.

Competencies

• Working knowledge of safe handling of equipment, chemicals, and materials regularly used in basic maintenance and custodial duties.
• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.
• Ability to perform some or all physical tasks including lifting, scrubbing, sweeping, mopping, and other custodial duties.

Working Conditions

• Regular physical work including lifting, bending, kneeling, climbing, walking, and standing.
• Must be able to regularly lift 50 pounds and occasionally lift 100 pounds.

Professional Environment

Not eligible for a remote-friendly work environment.

Communication

Must be able to communicate clearly with colleagues and participants.

Supervisory Responsibilities

None.

Driving/Travel Requirements

Drive agency vehicle to support the mission of The Salvation Army.

Duties

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks.