Social Media Manager, Devices, Platforms & Devices Marketing

About the role

This role may also be located in our Playa Vista, CA campus. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Responsibilities

• Develop and manage editorial content and calendars for the across social media by collaborating with internal stakeholders to make sure we capture all relevant topics.
• Lead the planning and launch phases for two net-new social channels set to launch in early 2026.
• Responsible for briefing agencies on upcoming topics and priorities, delivering creative feedback based on brand guidelines, creative strategy, and any input from partners or internal stakeholders.
• Manage all approvals for social assets and toolkits, working with internal creative, PMMs, legal, partners, and marketing leads to collect feedback and secure approval by launch dates.
• Monitor and manage all outgoing social posts, working with our social agency to create a calendar of posts and report on overall performance of evergreen social activity on a weekly, monthly, and quarterly basis.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in consumer-facing social media marketing with capability across traditional social media channels and newer social entrants.
• 1 year of experience in program management.
• Experience working cross-functionally with various stakeholders and teams.

Skills

• Consumer tech experience with strong understanding of product positioning and marketing and a strong understanding of how social performance connects to brand marketing objectives and business KPIs.
• Experience utilizing AI productivity tools to solve complex, multi-layered problems and streamline business or development workflows.
• Experience working with social channel management and experience with social media content publishing and reporting tools.
• Experience driving earned conversation on social media and in PR.
• Experience with global, regional, and local dynamics.
• Experience with agency management.

Benefits

• Health, dental, vision, life, disability insurance
• Retail Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Pay

US: $116000 - $167000 (USD) + 15% bonus target + equity + benefits