Social Media Investigator

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Become One Of Our Success Stories! Starting Wage $24.00 / Hour 8 AM- 4 PM Full Time Shift Available.Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!Join The Nation's Largest Security Company, Expanding Internationally!Paid Orientation And Training! Allied Universal® is hiring a Social Media Investigator. The Social Media Investigator uses social media and other open-source information to help detect, investigate, and flag threats to a high level customer’s business, including physical security risks, scams, and other issues that could harm the organization or its employees. Responsibilities Conduct social media and open-source research to support investigations involving potential physical security threats, scams or other business-impacting concernsSupport escalation processes by identifying urgent or high-risk indicators and communicating them clearly and promptlyIdentify, assess, and document relevant social media accounts, posts, profiles, pages, groups, images, videos, usernames, aliases, connections, and other digital indicatorsFollow set processes and procedures for data input and recognize when escalation is appropriateCollaborate with teammates while maintaining confidentiality and appropriate handling of sensitive informationUnderstand emerging social media trends, platform changes, terminology and online behaviors that may affect investigative techniques or risk detectionProduce accurate, well-documented investigative findings within expected timelinesProactive research and review of highly targeted individualsIdentify relevant social media activity, digital indicators, and contextual information that support case developmentEscalate potential risks promptly and appropriatelyMaintains confidentiality and follows applicable procedures for handling sensitive informationBuilds effective working relationships with investigative, security, legal, compliance, and business partners Qualifications Must possess one of the following:Bachelor’s degree in Business; Criminal Justice; Communication; Library, Information, or Political Science; or related field of studyAssociate’s degree in Business; Criminal Justice; Communication; Library, Information, or Political Science; or related field of study with a minimum of four (4) years of relevant experience in a research-focused positionHigh school diploma or equivalent with a minimum of six (6) years of relevant experience in a research-focused positionMinimum of one (1) year of experience in a research-focused positionBasic skills in Microsoft Office (Word and Excel)Excellent oral and written interpersonal skills, including the ability to work collaboratively with all levels of staff and managementStrong analytical and decision-making abilityAbility to initiate and coordinate activities to meet goals and objectivesAbility to demonstrate the highest level of ethics and integrityThe ability to handle multiple priorities simultaneously and deliver high-quality resultsTime management skills and the ability to consistently meet deadlinesAble to work independently in a team atmosphereStrong analytical and critical-thinking skills, with the ability to evaluate incomplete, conflicting, or rapidly changing informationAbility to work independently, manage competing priorities, and escalate concerns appropriatelyBasic familiarity with financial services terminology and related business conceptsInvestigative tenacity; demonstrated ability to pursue action thoroughly and creatively while remaining objective and evidence based; curiosity and persistence in solving complex or ambiguous problemsProblem-solving skills; able to break down ambiguous issues, tests assumptions, and identifies practical paths forwardDigital fluency; demonstrated understanding of how users communicate, organize, and obscure activity across social media and online platforms; familiarity with major social media platforms, online communities, messaging environments, and publicly available web-based research sourcesBusiness acumen; able to apply foundational knowledge of financial services and trading concepts to investigative contextAttention to detail; capture accurate information, preserves context, and avoids unsupported conclusions. Preferred Qualifications Experience related to analytical work, including conducting social media investigations, open-source intelligence research, fraud investigations and/or threat assessmentsWorking knowledge of trading and financial services concepts such as equities, options, fixed income, cryptocurrency, market events, regulatory sensitivity or insider trading riskExperience using Boolean search techniques, public records, online databases, social media monitoring tools, or investigative research platforms a plus Benefits Medical, dental, vision, basic life, AD&D, and disability insuranceCompany's retirement plansSeven holidays annually paid at time and a half, if worked40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1710236