Social Media Coordinator

Key Responsibilities

• Develop engaging written, visual, and short-form video content that reflects the organization’s voice, mission, programs, and community impact.
• Schedule, publish, and monitor content across social media platforms, ensuring accuracy, consistency, and timely engagement.
• Support digital campaigns related to programs, development, resource development, events, community partnerships, and funder-facing activities.
• Help build and maintain relationships with online audiences, including staff, donors, board members, partners, vendors, government agencies, schools, hospitals, nonprofits, and other community stakeholders.
• Capture, organize, and share content from meetings, events, announcements, and organizational initiatives with the C-suite team and program leads.
• Track social media performance, prepare basic reports, and recommend improvements based on engagement, reach, audience growth, and campaign goals.
• Ensure all social media content aligns with organizational messaging, brand standards, accessibility practices, and confidentiality requirements.
• Maintain content calendars, organize digital assets, coordinate approvals, and support communications-related projects as needed.

Qualifications

• Experience: 2+ years of experience in social media, communications, marketing, public relations, or a related role. Experience in nonprofit, community-based, behavioral health, development, or mission-driven communications is a plus.
• Skills: Strong writing, editing, storytelling, and content planning skills; Knowledge of major social media platforms, content scheduling tools, and digital engagement best practices; Proficiency with Microsoft Office Suite, collaboration tools, and basic design or content creation tools; Ability to manage deadlines, approvals, multiple channels, and competing content priorities.
• Attributes: Creative, detail-oriented, and mission-driven; Professional, responsive, collaborative, and comfortable working with diverse stakeholders; Adaptable, proactive, and able to use good judgment when representing the organization online.