Social Media Coordinator

This is a 100% remote, full-time role open to candidates in the United States.

About the role

This position is designed around digital workflows and supports product marketing, promotional campaigns, event support, market research, client communication, and project coordination. GoHiya uses remote-first workflows for this position. All assigned duties are intended to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools.

Responsibilities

• Coordinate remote marketing, communications, content, campaign, or promotional work connected to product marketing, promotional campaigns, event support, market research, client communication, and project coordination.
• Maintain accurate records, status updates, schedules, requests, and follow-up items relevant to assigned work.
• Communicate clearly with customers, clients, vendors, partners, or internal team members by email, phone, chat, and shared tools as appropriate.
• Track deadlines, identify missing information or routine exceptions, and escalate issues according to documented procedures.
• Prepare concise updates or reports so work can be reviewed, handed off, and completed on time.

Requirements

• Strong written communication and dependable professional follow-through.
• Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
• Ability to use email, spreadsheets, shared documents, CRM or other web-based business systems.
• Careful attention to accuracy, confidentiality, record quality, and task completion.
• Ability to learn role-specific tools and communicate questions, exceptions, or status updates promptly.

Skills

Strong candidates for the Social Media Coordinator position will be comfortable using skills such as:

• Event Coordination
• Campaign Support
• Registration Support
• Promotions
• Event Documentation
• Digital Marketing
• Marketing Coordination
• Content Management

Pay

Base compensation: $44,000–$66,000 per year, depending on experience and qualifications.