Social Hour Attendant - Morgantown Marriott

About the role

The Social Hour Attendant is responsible for delivering complimentary beverages and food to hotel guests while providing exemplary customer service. This role ensures compliance with food safety and alcohol-serving regulations and creates a welcoming experience for all guests. Located in Morgantown, WV, this full‑time position reports to the Restaurant Manager and is classified as non‑exempt.

Responsibilities

• Engages with guests while delivering complimentary beverages and food.
• Taps kegs and prepares beverages, ensuring compliance with alcohol‑serving regulations.
• Prepares and serves food following food safety standards.
• Verifies the legal drinking age of guests and adheres to alcohol safety guidelines.
• Orders social hour beverages and snacks as necessary.
• Follows hotel procedures for providing complimentary beverages to guests.
• Maintains a clean and organized work area during the social hour.
• Ensures all state and company requirements for serving alcohol are met.
• Maintains regular attendance and adheres to prescribed work, break, and meal periods.
• Complies with hotel dress code and grooming standards.
• Observes and follows safety and security protocols during service.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Requirements

• One to three months of related experience and/or training; or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions and correspondence.
• Ability to write simple correspondence and communicate effectively with guests.
• Must speak English fluently.
• Must be of legal age to serve alcohol.
• TIPS and Serve Safe certification required within 30 days of hire if not already certified.
• Strong customer service skills and ability to engage with guests in a friendly and professional manner.
• Primarily works indoors in a hotel environment; stands and walks for more than two‑thirds of the shift; regularly lifts and pushes/pulls objects up to 50 lbs.

Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Pay