Social Compliance Manager

About the role

Contribute to the growth of your career in an opportunity for an experienced leader to assist with managing our expanding Social Compliance program, with a focus on supporting our divisions outside of the US. Our Global Social Compliance team has specific responsibilities for managing and overseeing our ethical sourcing program and expectations. Through our program we strive to ensure our suppliers comply with the TJX Vendor Code of Conduct and human rights laws and regulations.

This critical position requires experience with risk management, auditing, compliance/social responsibility, and factory/supplier monitoring. You will collaborate with internal and external partners to ensure TJX mitigates business risks through its social compliance factory monitoring and supplier training programs. The Social Compliance Manager will be responsible for communicating program requirements and expectations to TJX Associates and vendors. The Manager also oversees the audit process for third party audits and industry accredited audits, with a focus on divisions outside of the US. The Manager will maintain collaborative relationships across TJX, leveraging divisional / local stakeholder partners to ensure local inputs are reflected, and impacts are supported.

This is a hybrid position based in our Framingham, MA headquarters.

Responsibilities

• Advocate for Social Compliance while balancing the needs of the company and its suppliers.
• Ensure compliance with laws/legislation related to human rights in the supply chain.
• Engage with cross-functional teams on forced labor due diligence and supply chain traceability actions.
• Build strong relationships to influence decisions both internally and externally, lead associates and vendors on program requirements and expectations.
• Oversee the audit process to ensure required timelines are met and standards are consistent globally.
• Partner with suppliers to help remediate violations and develop solutions for key areas of risk.
• Support implementation and maintenance of Factory Audit Database.
• Provide indirect oversight of associates that review audit reports and determine risk assessments.
• Travel internationally as needed to support international divisions and supplier training.

Requirements

• 8+ years of social compliance/human rights in the supply chain experience leading ethical audits or equivalent social compliance/ethical sourcing/human rights legislation and supplier training initiatives, with preferred minimum 3 years team leadership experience.
• Bachelor’s degree or equivalent professional experience.
• Extensive knowledge of industry trends and legislation impacting human rights in the supply chain.
• Deep understanding of audit reports and key areas of risk related to the industry, countries, wages, forced labor, child labor, working hours, health, and safety, etc.
• Proven experience and in-depth knowledge of supply chain mapping and third-party factory audits.
• Experience with remediation programs for suppliers.
• Ability to collaborate, partner, and build effective working relationships with internal and external partners in a constantly evolving environment.
• Excellent communication skills, both written and verbal, with the ability to communicate complex information in a clear and compelling way.
• Experience supporting a dynamic, large scale global matrix organization.
• Vendor relations experience.
• Experience leading and developing direct reports.
• Proficiency with Microsoft Office Applications.

Benefits

• Associate discount
• 401(k) match
• Medical, dental, and vision insurance
• HSA and health care FSA
• Life insurance
• Short/long-term disability insurance
• Paid holidays, vacation, sick, bereavement, and parental leave
• Employee Assistance Program (EAP)
• Incentive programs for management
• Auto and home insurance discounts
• Tuition reimbursement and scholarship program
• Adoption and surrogacy assistance
• Smoking cessation program
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Pay

This position has a starting salary range of $95,800.00 to $122,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Schedule

Hybrid position based in Framingham, MA.