Social and Community Lead (USA)

About the role

Own how Askable shows up across social and community, with primary focus on the US market. Build a publishing rhythm worth following, presence worth being part of, a point of view worth caring about, and the systems that let the rest of the team show up too.

What You'll Do

• Brand, channels, and community
  • Own Askable's social channels end-to-end: content, calendar, comments, community
  • Build and nurture community presence in the spaces where our audience already lives — Slack groups, LinkedIn communities, and adjacent forums
  • Translate research insights, product moments, and customer stories into social-native formats
  • Make launches feel like moments, not press releases
  • Partner with creators, peers, and adjacent brands to amplify what we put out
• Executive thought leadership
  • Ghostwrite and direct content for senior leaders so they sound like themselves, only sharper
  • Surface reactive moments that match each leader's POV and priorities
  • Build the cadence so it ships without becoming a bottleneck
  • Stay on top of industry trends
• Sales enablement and ops
  • Make it easy for sales, product, and CX to show up on social as credible voices
  • Build smart workflows (including AI where it helps) that scale output without flattening voice
  • Set goals, kill what isn't working, shape how social and community fits into the broader marketing engine

Skills and Experience

• 5+ years in social or community, ideally some of it at a B2B SaaS in scale-up mode
• A portfolio that shows craft and a point of view. Not safe. Distinct. You ship the work that matters most, and use systems, AI, and partners to scale the rest.
• Genuinely AI-native in your workflow, with a track record of building systems and prompts others can use. Not "I tried ChatGPT."
• Proven exec ghostwriting. You can hold multiple voices in your head and not let them drift.

Bonus Points

• Light video and design (Figma, Descript, Canva, and similar)
• Built a sales social activation program from scratch
• Worked in research, insights, AI, or developer tools categories
• Ran an influencer, creator, or community program end-to-end

The mindset you’ll need

• Win as a team: Proud of your individual work, but winning as a team is what feels best. You give and take feedback well.
• Independent and curious: No cabinets full of step-by-step instructions here. Think on your feet, manage your own workflow, ask sharp questions.
• Growth-focused: Stretch goals energize you. Always looking for ways to improve yourself, your team, the business.
• Quick to learn: Get up to speed on our product fast and stay current as it evolves.

Perks and Benefits

• Competitive salary
• 401k matching
• Great health insurance
• Generous PTO, plus Askable Days: a bonus paid day off every month (7 weeks total)
• International travel to our Brisbane and London offices
• More we'll happily walk you through during the interview

Culture

We believe work should be fulfilling, exciting, and meaningful. Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.