SOC Security Officer

About the role

The Control Room Supervisor oversees Security Officers and other company personnel at client sites, ensuring all post orders are followed, completing rounds, and filing required reports. They coach and discipline personnel, train new hires, assist in payroll submissions, and ensure adequate coverage of posts.

Responsibilities

• Supervise Security Officers and other company personnel
• Ensure all post orders are followed and rounds are completed
• File required reports and submit payroll information
• Train and coach Security Officers and other company personnel
• Assist in the preparation and filing of various reports
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities
• Meet with client representatives to ensure security requirements are met and provide quality customer service
• May perform the duties of a Security Officer in accordance with post orders and company policy

Requirements

• High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience
• Minimum 2 years of experience in retail preferred
• Knowledge of security operations with an emphasis on patrol, inspection, and response services
• Ability to provide positive direction and motivate performance
• Understanding of a variety of security and safety devices and controls
• Knowledge of supervisory practices and procedures
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
• Ability to track and maintain schedule assignments
• Ability to be an effective team member
• Ability to maintain professional composure when dealing with unusual circumstances
• Courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Ability to write routine correspondence, including logs and reports
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Qualifications

• High School Diploma or GED
• 2 years of related experience, or an equivalent combination of education and experience
• Minimum 2 years of experience in retail preferred

Skills

• Security Operations
• Supervisory Practices
• Customer Service
• Interpersonal Skills

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

$21.00/hour

Schedule

Not specified

Workplace Accommodations

Requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

About Securitas

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Additional Information

Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness As part of an ongoing effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.