SOC/NOC Engineer - Junior - Shift Work

When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

Why Join AIS?

• Employee Ownership: Your contributions directly impact the company’s success, and you share in its achievements.
• Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
• Inclusive Culture: A workplace where diversity is celebrated, and everyone’s voice is valued.
• Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.

What We’re Looking For

At AIS, we're looking for more than just skills—we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

About the Role

This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded. As a Associate Security Engineer, you will support diverse, impactful projects while growing your career.

Core Knowledge & Skills

• Understands foundational security concepts: network principles, OS security, cloud threat protection, and compliance standards.
• Performs basic troubleshooting and monitoring: under guidance.

Work & Complexity

• Handles routine security tasks, monitors systems, configures basic settings, and maintains incident logs with supervision.

Quality & Independence

• Follows procedures, ensures accuracy, documents incidents, and reliably executes assigned tasks with limited decision latitude.

Teamwork & Communication

• Supports senior engineers, collaborates on team projects, communicates status, and responds to feedback.

Consulting & Engagement

• Provides technical assistance, shares best practices, suggests process improvements, and interacts with vendors on simple issues.

Responsibilities

As a Junior SOC/NOC Engineer, you will help keep our clients’ cloud and network environments secure, stable, and available. Working within a 24/7 managed operations center, you will:

• Monitor security and infrastructure dashboards, alerts, and queues to identify security events and infrastructure health issues across Azure and Microsoft 365 environments.
• Perform first-level triage, analysis, and response for security alerts and infrastructure incidents; document findings and escalate complex issues to senior engineers.
• Track, record, and update incidents and service requests in the ticketing system, ensuring accurate and timely documentation.
• Respond to common security threats such as spam, phishing, malware, and suspicious activity by following established runbooks and procedures.
• Assist with routine operational tasks including monitoring configuration, alert tuning, backup verification, and patch execution and validation.
• Follow established playbooks, runbooks, and standard operating procedures, and help keep documentation current and accurate.
• Communicate incident status clearly to teammates and, when directed, to clients.
• Participate in shift coverage and an on-call rotation with teammates to maintain 24/7 operational SLAs.
• Continuously build knowledge of client environments, security tooling, and cloud operations best practices.

Requirements

• 0–2 years of experience in IT, security operations, network operations, or a related technical support role.
• Foundational understanding of networking, Windows, and cloud concepts such as SaaS, PaaS, and IaaS.
• Familiarity with core security concepts such as alerts, incidents, malware, and phishing.
• Strong analytical and problem-solving skills with close attention to detail.
• Excellent written and verbal communication skills.
• Willingness to work assigned shifts and participate in an on-call rotation.
• U.S. citizenship and the ability to pass client background checks.

Preferred Qualifications

• Hands-on exposure to Microsoft Azure and Microsoft 365 administration.
• Familiarity with SIEM and security tooling such as Microsoft Sentinel and the Microsoft Defender suite.
• Familiarity with monitoring and operations tooling such as Azure Monitor, Azure Automation, Azure Backup, and Azure Security Center.
• Basic scripting exposure such as PowerShell or KQL.
• Entry-level Microsoft certifications such as AZ-900, SC-900, or MS-900.
• Experience working in a managed services or 24/7 operations environment.

Pay

The targeted base salary range for this role is $68,000–$104,000 per year. The final offer will be based on factors including skillset, experience, education, certifications, and location.