SOC Engineer (Level 2)

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We specialize in supporting nonprofits and educational institutions but handle IT complexities across various sectors. Our team is committed to seamless technology integration, allowing clients to focus on their impact. By joining CTS, you’ll help empower businesses with cutting-edge IT solutions while building a rewarding career in a dynamic, supportive environment. Headquartered in Brooklyn, NY, CTS has 90+ employees across the U.S. and several other countries.

About the role

We are seeking an experienced SOC Engineer - Level 2 to join our Security Operations Center (SOC) team. In this role, you will monitor, analyze, and respond to security incidents, handle complex threats, guide Level 1 engineers, and strengthen the organization’s security posture. This position requires strong technical expertise, analytical skills, and the ability to thrive in a fast-paced environment.

Responsibilities

• Monitor and analyze security alerts and incidents, conduct in-depth investigations, and respond to complex security threats to ensure effective mitigation.
• Lead security incident management, coordinating with IT and security teams to contain, eradicate, and recover from breaches.
• Perform forensic analysis on compromised systems to identify root causes, attack vectors, and indicators of compromise (IOCs).
• Assist in identifying, assessing, and remediating vulnerabilities within the organization’s infrastructure.
• Maintain and optimize security tools and technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems.
• Collaborate with Level 1 SOC Engineers, providing guidance, mentorship, and training to improve their incident response skills.
• Create and maintain detailed documentation of security incidents, forensic analysis, and response actions to ensure compliance with policies and industry standards.
• Generate and analyze security reports, offering insights and recommendations to enhance the organization’s security posture.
• Stay updated on the latest cybersecurity threats, vulnerabilities, and best practices, contributing to the ongoing improvement of SOC processes and technologies.
• Participate in a rotating on-call schedule to provide after-hours support for critical security incidents.

Requirements

• Strong knowledge of security monitoring tools (e.g., SIEM, IDS/IPS) and their configuration and management.
• Proficiency in network security, endpoint security, and incident response techniques.
• Experience with forensic tools and methodologies for analyzing compromised systems.
• Familiarity with scripting and automation (e.g., Python, PowerShell) to streamline security processes.
• Knowledge of cloud security practices and tools (e.g., AWS, Azure) is a plus.

Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field, or equivalent experience.
• 3-5 years of experience in a SOC or cybersecurity role, with at least 1-2 years at a Level 2 position or equivalent.
• Relevant certifications such as CompTIA Security+, CompTIA CySA+, or equivalent are preferred.
• MSP background or experience managing security for multiple client environments is a plus.
• Experience with vulnerability management and patch orchestration tools is preferred.

Schedule

This is a full-time remote role with working hours from 7:00 AM – 4:00 PM EST, Monday through Friday.

Pay

The salary range for this role is $80,000 - $85,000.

Benefits

• Competitive compensation.
• Health Insurance (medical, vision, dental), with 80% coverage for employee-only plans and 75% for employee-spouse, employee-kids, and employee-family plans.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Employee Assistance Program (EAP).
• Retirement Plan (401(k)) with company match.
• Commuter Benefits.
• Short-Term Disability Insurance fully paid by the company.
• Long-Term Disability Insurance fully paid by the company.
• Life and AD&D Insurance, with optional Supplemental Life Insurance.
• Paid Time Off, including Paid Parental Leave.
• 10 Holidays.
• 2 Floating Holidays.