SOC Director

About the role

As SOC Director, you’ll lead the team that keeps TENEX’s detection and response engine running around the clock. You’ll manage a group of SOC Managers, own the overall health and performance of the SOC, and stay hands-on enough to jump into hard technical problems alongside your analysts and engineers. This is a player-coach leadership role: you set direction and standards while remaining close to the work that protects our customers.

Responsibilities

• Lead the SOC Managers.
• Manage, coach, and develop a team of SOC Managers responsible for analyst and engineering shifts.
• Own SOC health and performance.
• Define and track the metrics that measure detection quality, response speed, and customer outcomes, and drive continuous improvement against them.
• Stay technical. Remain hands-on in escalations, complex investigations, and detection engineering decisions rather than managing purely from a distance.
• Serve as a senior escalation point for customer security operations and ensure the SOC delivers consistent, high-quality protection.
• Scale the operation. Build the processes, staffing plans, and playbooks needed to expand SOC coverage and capacity as customer volume increases.
• Partner cross-functionally. Work with Detection Engineering, Product, and Customer Success to close gaps and improve the overall service.

Requirements

• 8+ years in security operations, with 3+ years leading SOC teams (including managing managers or team leads).
• Strong hands-on technical foundation in detection, incident response, and modern SOC tooling (SIEM/SOAR, EDR, cloud).
• Proven track record owning SOC performance metrics and driving measurable improvement.
• Track record of building and retaining high-performing security operations teams.

Qualifications

• Experience in a customer-facing MDR/MSSP environment.
• Experience scaling a SOC in a high-growth startup.
• Hands-on cloud security experience (AWS/GCP/Azure).
• Background building automation-first detection and response operations.

Skills

• Bachelor’s degree in Computer Science, Cybersecurity, or Engineering, or a related field (or equivalent experience).
• Relevant certifications such as CISSP, GCIH, GCDA, or AWS/GCP certifications are a plus.

Pay

Competitive salary and benefits package.

Schedule

A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.