SOC Analyst

About the role

Diversified Systems is searching for an SOC Analyst to serve as a core member of the NSOC team, contributing to overall operational readiness and supporting a 24/7 shift schedule. Interested candidates must be willing to take on shifts including nights, weekends, and holidays as needed.

Responsibilities

• Support a 24/7 schedule, including nights, weekends, and holidays as needed.
• Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
• Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
• Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
• Capture, log, respond, and escalate events from email, chat, voice, and other systems with accurate documentation.
• Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
• Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
• Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
• Provide support during network and security incidents, assisting with resolution efforts as directed.

Requirements

• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, high-stakes environment.
• Excellent communication and documentation abilities.
• Willingness to work flexible shifts in a 24/7 schedule, including nights, weekends, and holidays.
• 1-3 years of experience working in a Security Operations Center highly desired.

About Diversified Systems

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast.

Benefits

We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversity, Equity and Inclusion

DSI values authenticity and is committed to making sure our employees and partners are valued and respected. We believe building a diverse culture is important because when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds and celebrates these differences because our employees are our greatest asset. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.

Schedule

24/7 shift schedule, including nights, weekends, and holidays as needed.