SOC Analyst 1
i-Link Solutions · Harrisburg, PA · 3 wk ago
Information TechnologyFull-time
Location: Harrisburg, PA • Duration: 08/17/2026–12/31/2026 • In-person interview required
About the role
These Tier I level analysts will act as core members of the NSOC team, contributing to overall operational readiness and supporting a 24/7 shift schedule. Candidates must be willing to work various shifts, including nights, weekends, and holidays.
Responsibilities
- Support a 24/7 schedule, including nights, weekends, and holidays as needed.
- Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
- Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
- Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
- Capture, log, respond to, and escalate events from email, chat, voice, and other systems with accurate documentation.
- Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
- Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
- Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
- Provide support during network and security incidents, assisting with resolution efforts as directed.
Requirements
- 1–3 years of experience working in a security operations center.
- Willingness to work flexible shifts in a 24/7 schedule.
Skills
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced, high-stakes environment.
- Excellent communication and documentation abilities.