Snowsports Manager
PSIA-AASI Western Region · Rangeley, ME · 1 mo ago
ManagementFull-time
Job Summary
The Snowsports Manager oversees the daily operations of the Roger Page Ski & Ride School, including staffing, scheduling, training, seasonal programming, and guest experience. The Roger Page Ski & Ride school team has approximately 60 instructors. This role works closely with supervisors, instructors, and resort leadership to ensure smooth daily operations while fostering a positive and supportive culture for both staff and guests.
Essentials duties/Responsibilities
- Lead daily operations of the Ski & Ride School including staffing, scheduling, and lesson coordination
- Recruit, hire, train, mentor, and support instructors and supervisors
- Foster a positive, professional, and team-oriented culture
- Support instructor development through clinics, training, and certifications
- Oversee youth programs, seasonal programs, private lessons, and group lessons
- Work closely with Guest Services, Rentals, Patrol, Marketing, and Resort Leadership
- Help manage labor, payroll reporting, budgets, and operational planning
- Maintain strong guest service standards and assist with service recovery when needed
- Support product setup, scheduling systems, and operational communication
- Be present and visible during daily operations, including teaching lessons when needed
- Help maintain a safe, organized, and fun learning environment for guests and staff
Required Skills/Abilities
- Strong leadership, communication, and organizational skills
- Previous supervisory or management experience
- Passion for skiing, snowboarding, guest service, and staff development
- Ability to work in a fast-paced mountain environment
- Experience working with children, families, and seasonal programs
- PSIA/AASI Level I certification or equivalent experience preferred
- Familiarity with RTP, Flaik, Google Workspace, or similar systems is a plus
- Willingness to work weekends, holidays, and peak vacation periods
Preferred Education and Experience
- PSIA/AASI Level II certification preferred, but we are willing to work with the right candidate.
- Two years of supervisory experience in a fast-paced environment preferred.
- Strong skiing or riding skills required.
- Experience teaching snowsports and leading teams is a plus.