Smartwool: Senior Planner, eCommerce Demand & Inventory

About the role

The Sr. eCommerce Demand and Inventory Planner owns North America eCommerce demand forecasting and in-season inventory management to help drive KPI's for Smartwool.com. This role is responsible for monitoring sales performance through detailed analysis of sell through data and tracking of inventory positions and opportunities. You will proactively identify and resolve inventory constraints, optimize inventory segment allocation to maximize product availability and revenue, and collaborate across channels to deliver total Smartwool sales and profit goals. This role works closely with the eCommerce team, Wholesale and Supply Planning, Merchandising and Marketing. This is a hybrid role, based in our Denver, CO office.

Responsibilities

• Own pre-season and in-season demand forecasting for Smartwool North America ecommerce, maintaining accurate inputs across planning systems to support buy readiness, inventory positioning, and financial targets.
• Drive in-stock performance and sales capture through daily and weekly monitoring of web pages and DC inventory, recommending segment transfers and supply timing adjustments to maximize revenue and turns.
• Analyze sell through data, inventory mix, and seasonality trends to proactively identify risks and opportunities and recommend actions to meet financial objectives.
• Assess End of Line inventory positioning to meet financial targets and work with the Ecommerce team to optimize markdown assortment.
• Partner with Wholesale Demand Planning and NORA Supply Planning to prioritize and allocate supply when capacity is constrained, ensuring ecommerce demand is accurately represented.
• Support the monthly Demand Review by surfacing issues, opportunities, and insights that drive operational performance and business outcomes.
• Contribute to longer-term planning by assessing product and merchandising decisions for future season impacts, and participate in key supply chain capability projects and ad hoc analysis.
• Perform stretch projects as needed, such as create demand forecasts for other direct to customer sales channels.

Qualifications

Bachelor's degree or equivalent from four-year college or university - preferred concentration in Supply Chain or Business Management, with 3+ years of related professional experience.

Skills

• Excellent written and verbal communication skills
• Ability to understand, assess, & problem solve by leveraging technical and analytical skills
• Ability to work effectively within a cross-functional team environment
• Proven ability to multi-task effectively
• Advanced Excel Skills (pivot tables, macro's)
• Understanding of reporting tools (Business Objects / PowerBI / SAP S4)
• Experience in project planning and implementation
• Self-starter with excellent follow through
• Excellent attention to detail
• Ability to travel; limited travel required (5%)
• APICS or IBF certifications are a plus

Pay

Hiring Range: $77,760.00 USD - $97,200.00 USD annually. This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.