Smart Team Associate

About the role

Your dedication to continuous improvement along with your strong work ethic and natural ability to lead across various teams makes you a great fit for our Smart Team Lead. Join our team today and let’s create value for the communities we serve every day.

Responsibilities

• Lead a team of up to 4 customer service associates
• Partner with District Manager to ensure operating procedures and processes are meeting G.O.L.D standards and assist with retraining associates as needed
• Provide hands-on support during store remodels, refresh projects such as multi-price point conversion, and new store openings
• Aid in staffing audits, store processes, and asset protection functions and provide input on operational efficiency and process compliance
• Support new store managers during peak seasonal periods throughout the year
• Conduct daytime field visits (90% travel) to support store operations throughout the assigned area
• Aid in various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook, etc.)
• Support in inventory preparation and door-to-shelf functions
• Provide flexible coverage for daily operations at assigned stores, including store recovery, time off, leave of absence, and special projects
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Champion exceptional customer service and foster a positive, team-oriented environment
• Protect and secure all company assets
• Other duties as assigned by Regional Director

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Valid Driver’s License and reliable transportation to travel to all assigned locations within assigned area is required

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation

Exceptional customer service, communication and problem-solving skills are required

Strong relationship management skills are a must

Skills

• High school diploma or equivalent
• Ability to read, interpret, and explain operational directives
• Store management experience in retail, grocery, or drug store environment
• Valid Driver’s License and reliable transportation
• Ability to lift up to 55 lbs.
• Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Exceptional customer service, communication and problem-solving skills
• Strong relationship management skills

Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retail plans with matching contributions
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services

Who We Are

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.

Contact Information

Dollar Tree Stores, Inc.
From: 19 To: 19.5
3767 Hempstead Tpke, Levittown, New York 11756-1305