Smart Home Consultant

Company Overview

ADT has been helping save lives since 1874 and is the #1 smart home security provider in the U.S. We protect and connect families, businesses, and larger commercial customers through continuous innovation, advanced technology, and strategic partnerships. Our mission is clear: we help save lives for a living.

What you will do

• Deliver in‑home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long‑term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

What you need to be successful

• High school diploma or equivalent
• Valid driver’s license and clean driving record (additional licensing may be required based on location)
• Strong customer‑focused communication skills
• Technical aptitude with smart‑device ecosystems and connected technologies
• Ability to understand how multiple products interact within a home network
• Ability to advise customers on the best system design and setup to support safety goals
• Continuous learner who adapts to new tools and technologies
• Ability to climb, lift 10 + pounds, and work indoors/outdoors in varied conditions

Compensation

Hourly Pay: $19.55. With uncapped commissions, job‑completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually. Training Pay: $320 per week for the first three weeks while completing hands‑on training.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Company vehicle
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs

Why you’ll love working here

• Boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences
• Lead by taking ownership, empowering decisions, solving problems proactively, and supporting each other with empathy
• Elevate to serve a greater purpose, earning trust, celebrating wins, and valuing every perspective
• Unite and win together through teamwork, breaking down silos, and achieving shared goals with inclusivity and collaboration