Small/Medium Business Specialist

About the role

Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to deliver the best internet experience in Florida with exceptional customer care. We’re seeking a Small/Medium Business Specialist to sell primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The Specialist will achieve sales and revenue goals through prospecting for new customers and selling bundled or standalone services. This role is 100% focused on generating new Internet customers.

Responsibilities

• Actively support efforts to simplify and enhance the customer experience.
• Place orders through order management software.
• Work with the Account Manager Coordinator to ensure all administrative work (sales orders, contracts, billing forms, and sales reports) is accurate and submitted timely.
• Hand off customer service and non-sales inquiries to the Customer Service department; focus on selling.
• Demonstrate a complete understanding of Wire 3 Business Fiber services and rates (individual and bundled).
• Practice and refine selling skills and product knowledge with teammates regularly.
• Read sales books and take sales courses to learn and implement new sales techniques.
• Maintain accurate records of all sales and prospecting activities (calls, presentations, closed sales, follow-ups) using CRM to maximize territory potential.
• Meet and exceed performance standards as defined by department Standards of Performance (SOP) and the Wire 3 Sales Model.
• Attend and participate in sales meetings as established by management.

Requirements

• Ability to read, write, speak, and understand English.
• Knowledge of communications technologies and services, with an emphasis on internet fundamentals.
• Proven sales history of meeting or exceeding targets (preferred).
• Valid driver’s license with a satisfactory driving record.
• High School Diploma required; bachelor’s degree in business, marketing, or related field preferred, or equivalent experience.
• Outside sales experience in a high-transaction, short closing cycle model preferred (3-5 years).

Physical Requirements

• Must be able to travel locally.
• Work performed inside and outside at a variety of locations.

Benefits

• Salary + Commission.
• Company-paid premiums for medical, dental, and vision insurance for you and your dependents.
• Dynamic environment with diverse growth opportunities.
• Emphasis on learning and development to support career and personal growth.
• Work-life balance: 120 hours paid time off (PTO) after 90-day probation period.
• 40 hours of paid sick leave.
• 6 major paid holidays off.
• 401(k) plan with company match.