Small CL Senior Field Underwriter

About the role

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial Underwriting team is currently seeking a Senior Underwriter to join our team.

Responsibilities

• Categorize and direct UT on next steps to be taken based on assessment and categorization
• Document underwriting decisions within standards and expectations in Underwriting systems
• Communicate coverages including coverage advantages to highlight in the quoting process, account rounding opportunity, and identify cross-sell opportunity for Specialty businesses on accounts being quoted.
• The account responsibility falls to the Portfolio underwriter although consultation between Field and Portfolio Underwriter is expected as required.
• Declination reasons and coverage advantages to Agents to improve hit ratio
• Communicate proactively with Agents to convey a sense of ownership and service during all interactions
• Instill confidence with agents in their decision to place new business with The Hanover mainly SCSMs UTs and Renewal UW colleagues to communicate difficult messages most effectively with Agent partners and on overall agency management

Key measures of success

• New Business Production (approx. $2 Million annually)
• Quality of audits/file reviews and achievement of mix goals aligned with workflows

Requirements

Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on POS and CPP accounts up to $50,000 premium size.

Sales orientation: able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents.

Demonstrated commitment to service and partners; high level of responsiveness UTs SCSMs and renewal UWs demonstrating strong relationship building.

Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of understanding to each opportunity ranging from exception to only underwriting on the small BOP to more thorough review on the larger or more complex accounts.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits