Small Branch Library Manager

About the role

The Small Branch Manager for the Guadalupe Library is responsible for managing and coaching a diverse team dedicated to serving the Guadalupe community. Key responsibilities include developing staff and branch goals, monitoring performance, coaching, counseling, and evaluating staff; providing exceptional customer service; scheduling staff; overseeing maintenance, safety, and security; identifying needs and providing recommendations for improving branch operations; maintaining a vibrant and attractive collection; implementing, monitoring, and reporting statistical analyses; planning and conducting programs for the public; promoting Library District products and material types; and conducting interviews and making recommendations for hiring staff.

Responsibilities

• Manages the operations of a small branch library
• Develops staff and branch goals, monitors performance, coaches, counsels, and evaluates staff
• Provides exceptional customer service to internal and external customers using the Library District's Great Expectations customer service model
• Works at the customer service desk, answers questions, provides readers’ advisory, and responds to customer concerns
• Schedules staff for work shifts and at the customer service desk
• Maintains a vibrant and attractive collection by employing merchandising techniques, presenting engaging displays, and following adopted collection maintenance practices
• Implements, monitors, and reports statistical analyses, including results of strategic initiatives developed for the Library District
• Plans and conducts programs for the public
• Promotes Library District products and material types for use by customers
• Counsels and evaluates staff
• Oversees maintenance, safety, and security of the branch
• Identifies needs and provides recommendations for improving branch operations
• Monitors the branch budget for part-time staff and supplies
• Works closely with the town and Library District Facilities Management to oversee any building renovations, additions, and furniture purchasing and arrangement
• Ensures compliance with all policies and procedures

Requirements

• Three years of professional library experience
• Master’s Degree in Library Science from an American Library Association (ALA) accredited school
• Supervisory and/or lead experience preferred
• Public library experience preferred
• Bilingual in Spanish and English

Qualifications

• High school diploma or equivalent
• Valid Arizona driver’s license is required upon hire

Skills

• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent interpersonal and customer service skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of library management systems and best practices

Benefits

Proud to Offer:

• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

Pay

$73,000 - $105,000 annually

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM