Slot Technician I

Responsibilities

• Under general direction from the Slot Tech Supervisor, Slot Supervisor, Slot Tech Manager and/or Director of Slot Operations.
• Promote a positive customer experience by repairing and monitoring the performance of slot machines to ensure the games are operational.
• Assist patrons and associates in resolving immediate problems such as jams, tilts, jackpots, player tracking on‑line problems.
• Replace parts in a prompt and courteous manner according to established policies, procedures, regulations and ordinances.