Slot Shift Manager

PRIMARY RESPONSIBILITIES

• Manages the operation of the department on an assigned shift to include: staffing levels, budgets, and financial goals.
• Recommends procedures to improve the operating quality and efficiency of the Slot Department.
• Prepares and analyzes daily, weekly and monthly reports.
• Develops and implements changes in accordance with current needs.
• Safeguards customer database and ensures accuracy of information.
• Trains new supervisors.
• Identifies and resolves guest and employee concerns.
• Participates in departmental brainstorming meetings.

ADDITIONAL RESPONSIBILITIES

• Recruits, trains, supervises, motivates and evaluates department staff.
• Completes human resource paperwork in an accurate and timely manner.
• Communicates with Supervisors, Managers, and Directors on Departmental operations.

KNOWLEDGE AND SKILL REQUIREMENTS

• Basic reading, writing, and arithmetic skills.
• Knowledge of Microsoft Office and telephone protocol.
• Computer literate with emphasis on Word and Excel.
• Ability to learn new software applications (CMS casino system, CDS Aristocrat system, EVERI compliance).
• Professional verbal and written communication skills.
• Attention to detail and excellent organizational skills.
• Strong interpersonal and communication skills.
• A working understanding of Title 31.
• Willingness to work a flexible schedule that may include weekends and evenings.

WORKING CONDITIONS

• Working conditions involve walking and meeting and greeting guests in all gaming areas.
• Work may require weekend, holidays and evening work.
• Must work calmly and under stress when the volume of business increases.
• Must be able to stand for extended periods of time.
• Must be able to tolerate areas containing secondary smoke and high noise levels.