Slot Attendant

Job Summary

Ensure slot guests are kept in play by experiencing a range of fast and friendly slot service through well maintained machines, change service, and promotion of customer programs and events such as the Players Club, slot tournaments, etc.

Essential Duties And Responsibilities

• Actively patrol assigned sections looking for opportunities to be of service to our guests.
• Sincerely greet and welcome all guests on the slot floor.
• Celebrate any win by the guests.
• Complete, paper fills and jackpots promptly, accurately and with a high degree of personalized service.
• Maintain a good relationship with the cage employees to help execute slot transactions.
• Offer assistance to slot playing guest’s and explain features of the slot machine when necessary including the ticket in/ticket out technology.
• Determine machine malfunctions and identify appropriate actions.
• Correct machine malfunctions (e.g. coin jams, printer errors, bill validators, etc.).
• Perform cash handling transactions such as paying jackpots and making change.
• Keep, maintain the integrity of, and balance cash wallets at the end of shift.
• Promote positive guest relations through prompt, courteous and efficient service.
• Perform other duties as assigned.

Required Skills And Abilities

• Ability to read, analyze and interpret common documentation.
• Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.
• Ability to write and present information to management in a reasonable manner.
• Ability to perform normal mathematical computations in regard to the implementation of current duties.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Education And Experience

• Ability to define problems, collect data, establish facts and draw valid conclusions.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS
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Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Jackson Mississippi