Slot Attendant

About the Role

Responsible for providing efficient service to all slot customers and ensuring slot machines are monitored on a continual basis in assigned area.

Responsibilities

• Responsible for the writing and completion of all jackpots in assigned section in a timely manner and in accordance with policy.
• Notifies Shift Supervisor or Manager of jackpots as required per policy.
• Responsible for minor machine repairs.
• Notifies slot supervisors, shift managers, or slot technicians of customer needs and requests; follows up to ensure positive customer relations.
• Assists in maintaining slot floor security by notifying supervisors of any suspicious activity.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as the Company's internal controls, policies, and procedures.
• Maintains a consistent and regular attendance record.
• Promotes departmental and property-wide promotions with all customers.
• Promotes positive customer relations through prompt, courteous, and efficient service.

Requirements

• High School diploma or GED.
• Strong organizational and communication skills.
• Basic computer skills.

Qualifications

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the company.

Mathematical Skills

• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money.

Reasoning Ability

• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly works near electrical and moving mechanical parts.
• The noise level in the work environment is usually loud.