Slot Associate - Full Time

Responsibilities

• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Answer questions and offer assistance to provide guest satisfaction.
• Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Direct and dispatch other team members to events identified by the slot dispatch system.
• Walk the casino floor in assigned area, watching for change lights or other signs that a guest needs assistance.
• Check station before, during, and after shift for proper set-up and cleanliness, including light cleaning duties such as cleaning ashtrays, removing dirty glasses, and wiping down slot machines and chairs.
• Initiate and pay jackpots accurately and quickly.
• Initiate and carry out fill procedures accurately and quickly.
• Redeem slot vouchers for cash.
• Carry out all Marketing initiatives to guest’s satisfaction.
• Carry out casino promotional activities as needed.
• Check in and out cash bank quickly and accurately.
• Maintain bank to variance standards.
• Perform minor repairs to slots.
• Maintain slot area in a clean and orderly fashion.
• Serve guests light snacks and beverages as required by the current casino amenity program.
• Perform any other duties as assigned within the scope of this position.

Requirements

• Ability to read, write, and perform complex math and task completion.
• Skills in clerical tasks, compiling, coordination, instructing, precision working, following instructions, influencing others, memorization, problem-solving, independent judgment, and decision-making.
• Flexible to work all shifts, including holidays, nights, and weekends as business needs dictate.
• Minimum age of 21 years.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Must be able to maintain an appropriate Gaming License.

Physical Demands

• Constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and occasionally sitting during the shift.
• Must be able to push/pull and lift/carry 50 lbs or less constantly.
• Constant repetitive use of both feet and hands, requiring constant light and firm/strong grasping motions.
• Constant finger dexterity of both hands.
• Constant use of vision abilities, including distance, depth perception, field of vision, and color vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Work performed indoors, alone, and frequently with and around others.
• Face-to-face interactions, including verbal contact with others around computer equipment, electrical devices, and other mechanical devices in possible high places.
• Noise level in the work environment is usually quiet to moderate.
• May be exposed to dirt/dust, odor, and/or secondhand smoke.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.