Slate Engineer

Essential Duties & Responsibilities

• Creates, tests, documents, deploys, and supports software applications for multiple products and platforms
• Supports software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle
• Performs coding, debugging, unit testing, troubleshooting and modification of product software
• Participates in efforts to identify and implement best practices and data standards for the division.
• Ensures that services are supported, monitored, and maintained throughout the life cycle
• Creates and maintains documentation for supported services
• Troubleshoots performance issues and partners with other teams and vendors to implement improvements

Knowledge, Skills & Abilities

• Knowledge of systems development lifecycle and industry best practices
• Knowledge of enterprise resource planning systems
• Skills in software integration
• Ability to design, document, test, create, or modify computer programs
• Ability to apply systems analysis techniques and procedures

Minimum Education & Experience

Bachelor's degree in related field
2 years of relevant experience
Equivalent combination of experience and education may be considered

About The Department

The Division of Student Affairs houses 20 departments that support student life at RIT. While each department has its own mission, staff, and services, Student Affairs also operates collaboratively through integrated processes and shared systems. Together, these departments deliver high-quality programs and services focused on student engagement, well-being, sense of belonging, and student success. The Student Affairs Software Engineer supports this work by designing, implementing, and sustaining technology solutions within Slate Student Success that enable coordinated, reliable, and scalable operations across the division.

Role Scope & Responsibilities

In this role, the Software Engineer partners with Student Affairs departments to translate functional needs, particularly related to student communications and engagement, into working, supportable technical solutions within RIT's Slate Student Success application. The position requires close collaboration with functional stakeholders to understand business needs, workflows, anticipate downstream impacts, and design solutions that balance immediate needs with long-term sustainability. The position serves as the technical lead for Student Affairs' Slate Student Success implementation, with responsibilities that include building, testing, documenting, deploying, and maintaining Slate-based processes and enhancements that move divisional communication strategies from planning into execution.

Key Responsibilities Include

• Ensuring solutions are launch-ready through thorough testing, issue resolution, and phased rollout
• Serving as the technical lead for Student Affairs' Slate Student Success implementation
• Supporting and monitoring implemented services across their full lifecycle, including enhancements and refinements as needs evolve
• Creating documentation and reinforcing standards so solutions are repeatable, scalable, and supportable beyond initial pilots
• Partnering with RIT Information Technology Services (ITS) teams responsible for data integrations and platform infrastructure to ensure solutions align with university and divisional requirements
• Representing Student Affairs on university cross-functional teams to ensure divisional technology needs are met and serving as a liaison with technology vendors and RIT Information Technology Services (ITS)