Slalom Flex (Project Based) – Technical Program Manager

About the role

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future, and get there. We are seeking an experienced Senior Consultant – Technical Program Manager to lead a complex technology workstream within a large-scale enterprise transformation. This role will serve as the primary leader responsible for driving delivery, execution, governance, and cross-functional coordination for a critical Technical-to-Run (T2R) workstream focused on CMDB implementation, ITSM process transformation, and ServiceNow alignment activities.

Responsibilities

• Lead the Technical-to-Run (T2R) workstream within a large-scale enterprise transformation program.
• Develop, maintain, and manage the integrated workstream plan, ensuring successful delivery against milestones and committed deadlines.
• Drive execution across technical and business teams while maintaining alignment with overall program objectives.
• Facilitate workstream planning, dependency management, issue resolution, and decision-making processes.
• Establish and maintain governance structures, status reporting mechanisms, and executive-ready communications.
• Ensure successful delivery through effective management of scope, schedule, quality, and outcomes.
• Attend and facilitate cross-workstream check-ins, working sessions, and program governance meetings as needed.
• Proactively manage risks, issues, decisions, assumptions, and dependencies across the T2R workstream.
• Partner closely with other Technical Program Managers and workstream leads to identify and resolve cross-functional RAID items.
• Escalate critical risks and blockers with actionable mitigation plans.
• Drive accountability for issue resolution and decision-making across internal and external teams.
• Ensure dependencies and delivery impacts are clearly communicated and managed across the broader program.
• Lead coordination across multiple vendors, implementation partners, client stakeholders, and technical teams.
• Drive partner teams to meet delivery commitments and proactively surface risks and concerns.
• Foster strong working relationships across diverse stakeholder groups to facilitate collaboration and decision-making.
• Navigate complex organizational dynamics and challenging project environments while maintaining delivery momentum.
• Build alignment across business, technology, and vendor organizations.
• Build trusted relationships with program leadership, technical teams, business stakeholders, and external partners.
• Prepare and deliver concise, actionable status updates for program leadership and governance forums.
• Facilitate stakeholder meetings, document meeting outcomes, and track follow-up actions to completion.
• Prepare meeting minutes, action items, risks, and decision logs to support effective program execution.
• Influence decision-making through strong communication, facilitation, and executive presence.
• Support the design and implementation of an enterprise Configuration Management Database (CMDB) solution.
• Drive alignment of IT Service Management (ITSM) processes and ServiceNow capabilities across organizational stakeholders.
• Partner with technical architects, platform teams, and service management stakeholders to ensure solution alignment and successful implementation.
• Understand and manage technical dependencies across systems, integrations, operational processes, and platform implementations.
• Translate complex technical concepts into business-friendly discussions and executive communications.

Requirements

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