SKILLS TRAINER - SUB ACUTE

About the Role

The Skills Trainer will provide support, skill training, and one-on-one supervision to clients admitted to the Subacute Crisis residential facility. This role involves maintaining case records, coordinating facility operations, and collaborating with other staff to meet client needs.

Responsibilities

• Provide support, supervision, activities, and skills training individually and/or in group settings as outlined in the treatment plan, including coping skills, self-care, social interaction, illness management, crisis management, daily living activities, and transitional support.
• Assist in preparing materials for day treatment processes, such as preparing copies, packets, and group rooms, and maintaining a clean workspace.
• Clean program facilities as needed or assigned.
• Monitor client medications following medical policies and procedures.
• Conduct basic risk assessments and refer clients to program coordinators, primary clinicians, or on-call staff for expanded intervention.
• Ensure clients' life and medical safety, behavioral control, and crisis prevention within the scope of practice; contact supervisors or emergency services as needed.
• Coordinate daily facility operations, including monitoring, walkthroughs, and room searches.
• Transport clients to appointments and services as authorized by the treatment plan.
• Administer drug and alcohol screens/tests as needed and authorized by clinical staff.
• Participate as a member of the client's care team.
• Utilize assessments such as DLA-20, PHQ-9, GAD-7, MIS, LOCUS, SOWS, or CIWA.
• Maintain case records and documentation per agency policies.
• Comply with all Volunteers of America Northern Rockies' policies and procedures.
• Participate in supervision, staff meetings, and required training.

Requirements

• High School Diploma or GED.
• Valid driver's license.
• Must obtain and maintain the following certifications within the first 30 days of employment:
  • CPR / First Aid
  • Mental Health First Aid
  • MANDT

Preferred Qualifications

• Experience working with individuals experiencing mental illness and/or substance use problems.
• Experience working with people actively in crisis.
• Experience in a residential service environment.
• Peer Support Specialist certification.

Skills

• Crisis management.
• Ability to work with multiple staff, clients, and agencies.
• Proficiency with Microsoft Office Software: Outlook, Word, Excel.
• Ability to meet tight deadlines under pressure.
• Strong organizational skills.
• Ability to work both independently and as part of a team.
• Practical oral and written communication skills.
• Demonstrated alignment with servant leadership and cultural values of communication, compassion, integrity, respect, and excellence.

Work Environment

• Operates in a residential facility environment.
• Routine use of standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

• Regularly required to talk or hear.
• Requires close vision and the ability to adjust focus.
• Involves lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Travel

Some travel is required for this position.