SKILLS TRAINER - JOHNSON COUNTY

Essential Functions

• Provides support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan.
• Participates as an integral member of a multidisciplinary treatment team.
• Attends team meetings, community partner meetings, and case staffing as assigned by supervisor or clinic director.
• Conducts in-home skills training visits to assist clients with developing independent living skills.
• Aid in preparing materials for the day treatment process, e.g., preparing copies/packets, preparing group room, and cleaning and organizing workspace.
• Cleans program facilities/areas as needed or assigned.
• Provides all services within the detoxification process of the Alcohol Recovery Center (ARC) for clients.
• Includes: Non-medical monitoring as prescribed in the ARC policies and procedures.
• Provides medication monitoring of clients following medical policies and procedures.
• Conducts basic risk assessment and immediate referrals to program coordinator, primary clinician, or on-call staff as needed for expanded risk assessment and intervention.
• Ensures clients' life/medical safety, behavioral control, and crisis prevention activities within the scope of practice and contacts supervisors, primary clinicians, and appropriate emergency services when needed.
• Is responsible for contacting clinical staff as needed to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care.
• Coordinates daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
• Transports clients to access services and appointments as authorized by program needs and treatment plan.
• Might administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Utilizes assessments with clients as outlined in the program, such as the DLA-20, MIS, ORS/SRS, PHQ 9, GAD 7, LOCUS, SOWS, or CIWA.
• Maintains case records and other documentation as outlined in agency policies.
• Familiarizes self and complies with all Volunteers of America Northern Rockies’ policies and procedures for the individual programs they will be working on.
• Participates in all supervision, staff meetings, and training as required by supervisor and organization.
• Maintains productivity/billable hour expectations as determined by leadership.

Other Duties

• Answer multi-line phone system.
• Schedule clients for appointments.
• Inform clients of the required documentation needed for their appointments.
• Ensure patients complete all paperwork, and all intake/discharge processes are completed.
• Process client contact and insurance information changes.
• Process payments from clients.
• Prepare and complete office reports/projects as assigned by the supervisor specific to the job position (e.g., prebilling and insurance audits).

Competencies

• Crisis management: Ability to work with multiple staff, clients, and agencies. Proficiency with Microsoft Office Software: Outlook, Word, Excel.
• Organization skills: Able to work both independently and as part of a team. Practical oral and written communication skills.
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a community behavioral health environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical demands include regular use of standard office equipment, talking or hearing, and specific vision abilities including close vision and the ability to adjust focus. This requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Travel some is required for this position.

Required Education, Experience, Or Eligibility

• High School Diploma or GED.
• 1-2 years of training and/or experience in adult education, populations with learning disabilities, working with forensic populations, or severe mental illness.
• Must possess and maintain a valid driver’s license.
• Obtain and maintain valid certifications for the following training within the first 30 days of employment: CPR / First Aid, Mental Health First Aid, MANDT.

Preferred Education And Experience

• 3-5 years of training and/or experience in adult education, populations with learning disabilities, working with forensic populations, or severe mental illness.

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.