Ski & Snowboard School Assistant Manager

About the role

The Ski & Snowboard School Assistant Manager is responsible for delivering high-quality guest and employee experiences while supporting the overall success of ski and snowboard school operations. This role oversees all or key components of program delivery within their team.

Responsibilities

• Lead daily operations, including training, scheduling, payroll, and performance management.
• Maintain a strong on-hill presence to provide instructor coaching, support, and quality oversight.
• Promote and reinforce consistent safety messaging, ensuring instructors communicate and model safe practices for guests and employees at all times.
• Partner with managers, assistant managers, leads, specialist and product sales & services teams to ensure lessons and programs are executed effectively.
• Oversee operations for daily retail lessons, seasonal programs, and specialty offerings.
• Manage resources, labor, and financial performance while aligning with department and business goals.
• Engage directly with guests to resolve concerns, gather feedback, and enhance overall satisfaction.
• Foster a culture of safety, accountability, clear communication, and continuous improvement across the team.
• Other duties as assigned.

Requirements

• A High School Diploma.
• PSIA/AASI Level 2 or higher - preferred.
• Minimum of three years as a full-time instructor - preferred.
• Have current professional instructor certification - preferred.
• Must be able to speak, read and write English fluently. Verbal communication in person and via telephone with guests, instructors and management - required.
• Knowledge of Microsoft Office applications (Excel, Word, Teams and Outlook) - required.
• Knowledge of RPOS - preferred.
• Excellent guest service and communication skills.
• Must be organized and detail oriented.
• Knowledge of V/BC Ski & Snowboard School operations - preferred.
• Prior Vail Resorts experience - preferred.

Qualifications

• Starting Wage: $58,461.98 - $68,368.69.
• Employment Type: Winter Seasonal 2026/2027.
• Shift Type: Full Time.
• Hours available: 32 hours per week – no PTO days.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

Job Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• 40% retail discounts.
• Wellness benefits to fuel your success.

Pay

The expected pay range is $58,461.98 - $68,368.69. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Schedule

This is a Winter Seasonal 2026/2027 position with 32 hours per week – no PTO days.

Application Instructions

Applications will be accepted until February 18th or until the positions are filled (whichever is first).

Equal Opportunity Employer

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.