SIU Investigator (Remote)

About the role

Crum & Forster (C&F) is a market-leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions provider with a 200-year history of helping customers manage risk. The company is part of Fairfax Financial Holdings and is known for its employee-first culture, which includes recognition as a Great Place to Work, Fortune 100 Best Companies to Work For, and other awards.

Responsibilities

• Provide investigative and anti-fraud advisory services across specialty and standard commercial lines insurance products
• Conduct comprehensive investigations of questionable insurance claims and policies in compliance with legal and industry standards
• Screen and extract source data from claim and policy files
• Collaborate with file handlers in development and execution of investigation plans
• Conduct and/or case manage claims and policy field investigations that include interviews, recorded statements, and scene investigation
• Case manage vended services such as surveillance, activity checks, and medical canvases with a focus on quality, timeliness, and cost control
• Conduct desk-based investigations ranging from locating individuals to conducting comprehensive and detailed background investigations
• Preserve physical and digital evidence
• Prepare professional investigative reports that include detailed findings, supporting documents, and recommendations
• Develop and maintain network of anti-fraud enforcement/regulatory agency personnel, industry counterparts, and law enforcement
• Participate in regional anti-fraud industry training and task force meetings
• Ensure knowledge and compliance with all anti-fraud regulatory requirements of any assigned territories
• Refer and package cases that warrant mandatory reporting to state anti-fraud agencies
• Participate in anti-fraud training and marketing for company personnel and customers
• Periodic regional travel and an ability to work independently required

Requirements

• Bachelor’s degree or equivalent experience required
• 6+ years of experience as an SIU investigator with either an insurance carrier and/or government anti-fraud agency, in the investigation of property & casualty claims
• Prior background in insurance claims and/or law enforcement preferred with a proven record of diligent and proactive anti-fraud efforts
• Social media savvy, proficient in searching and preserving digital evidence; particularly using Google, Facebook, X, Instagram, TikTok, YouTube, LinkedIn, and other social/business media platforms
• Advanced analytical skills and artificial intelligence awareness
• Exceptional organizational and report writing skills
• Computer proficient in Microsoft Office applications
• Self-starter, high energy and detail oriented; ability to work with minimal supervision
• Ability to build strong relationships across all levels of our organization

Qualifications

• Credit security clearance, confirmed via a background credit check, is required for this position

Skills

• Advanced analytical skills
• Artificial intelligence awareness
• Organizational and report writing skills
• Computer proficiency in Microsoft Office applications
• Ability to build strong relationships across all levels of our organization

Benefits

• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision
• Supports your career development through tuition reimbursement, industry-related certifications, and professional training
• A dynamic, ambitious, fun and exciting work environment
• Believes in doing well by doing good and encourages a spirit of social and community responsibility
• Matching donation program and volunteer opportunities
• An employee-driven corporate giving program that lets you participate and support your community
• At C&F you will BELONG

Pay

The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $78,900 to a maximum of $115,700. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.