SIU Investigator I

About the role

We are seeking an experienced SIU Investigator to join our team. This role plays a crucial part in upholding the principles of fairness at Root, ensuring that our insureds and company are protected through thorough investigations of insurance transactions.

Responsibilities

• Complete investigations of claims suspected of fraud
• Act as a liaison for the Claims Staff in fraud training, awareness, and investigation
• Proactively review files to identify potentially questionable claims
• Engage in learning opportunities to build knowledge of personal lines claims, court decisions, guidelines, and policy changes
• Provide input for continuous development of SIU and Claims best practices
• Interact and communicate effectively with customers, peers, vendors, and managers
• Provide technical claims recommendations to improve case outcomes
• Recommend potential product developments and process improvements

Requirements

• A minimum of 2 years experience as an SIU investigator handling investigations of personal lines auto claims
• Understanding and application of laws, statutes, and regulations specific to fraud handling
• A high sense of professionalism while maintaining empathy

Qualifications

• Strong analytical skills
• Excellent communication and interpersonal skills
• Experience with telematics and mobile platforms

Skills

• Proficiency in fraud detection and prevention
• Knowledge of personal lines claims and related legal frameworks
• Effective problem-solving and decision-making abilities

Benefits

• Competitive salary range: $62,500 - $72,000
• Flexible work arrangements across the US
• Opportunity to work in a dynamic, innovative environment
• Continuous professional development opportunities

Pay

• $62,500 - $72,000

Schedule

• Full-time position